000-N04 exam Dumps Source : IBM Commerce Solutions Order Mgmt Technical Mastery Test v1
Test Code : 000-N04
Test cognomen : IBM Commerce Solutions Order Mgmt Technical Mastery Test v1
Vendor cognomen : IBM
: 30 real Questions
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ST. LOUIS--(enterprise WIRE)--Perficient, Inc. (NASDAQ: PRFT) (“Perficient”), a number one digital transformation consulting enterprise serving international 2000® and different tremendous commerce shoppers birthright through North the usa, introduced it has been named IBM’s 2019 Watson Commerce commerce associate of the year. The IBM Excellence Award, introduced complete over IBM’s PartnerWorld at mediate 2019, acknowledges Perficient’s ongoing growth and relationships with key purchasers, and concept management across the IBM Watson customer engagement Commerce platform as an crucial share for digital transformation.
“Our approach to commerce is concentrated on crafting a experience, connecting with valued clientele, and providing a seamless customer journey across channels and during the commercial enterprise, imperatives in nowadays’s client-pushed world,” pointed out Steve Gatto, countrywide income director, Commerce options, Perficient Digital. “together, with their clients, we’re remodeling businesses in a mode that now not most effectual drives growth but strengthens their benchmark manufacturer, and they consistently evolve their choices to preserve valued clientele at the actual of their online game. We’re honored to live recognized by means of IBM, and we’re involved for sharing their inventive solutions birthright through IBM suppose 2019.”
Perficient Digital Takes Commerce solutions beyond Transactions to radically change the consumer Lifecycle for a world various brand
With branded manufacturers and distributors beneath constrain from the theatrical shift to on-line paying for, a global diverse brand sought to digitally radically change its commerce company. In partnership with Perficient Digital, both organisations delivered optimized customer revenue, up-to-date product tips (PIM), and streamlined the ordering system via construction of a B2B portal. With the implementation of IBM’s Sterling Order management outfit (OMS), and Perficient’s potential, the different brand is future-proofing its company to align with industry tendencies and market opportunities.
furthermore, the business’s OMS will give them stronger flexibility in managing tangled order management scenarios, improved reliability so as processing and fulfilment, and a charge reduction in enforcing throughout its business. it's going to additional enable the organization to carry carrier enhancements to its shoppers, optimize its pricing, promoting and run-of-the-mill give chain, enhance sales because of more suitable inventory visibility, and nick back expenses through greater efficiencies so as visibility.
Perficient Digital Enhances the on-line customer journey for a leading fabric Retailer
In a market that has historically relied on brick-and-mortar experiences, a leading fabric and craft retailer become challenged with extending the client adventure online. Perficient partnered with the commerce to enforce an IBM Watson Commerce solution that provided up to date visibility of its inventory and stronger monitoring of its product quantity, place, and availability. applying IBM Order administration, Perficient extra superior the retort via cloud migration that offers a unique view of give and demand, orchestrates order fulfillment processes throughout buy on-line Pickup In redeem (BOPIS) and Ship-from-save (SFS), and empowers enterprise representatives to improved serve shoppers both in convoke facilities and in-store engagements.
“Perficient has been deploying IBM Commerce options for almost twenty years, featuring end-to-conclusion digital commerce options that embody numerous channels, and convey seamless and efficient experiences throughout their complete enterprise,” mentioned Sameer Peera, time-honored supervisor, Perficient’s commerce apply. “With the concomitant information that HCL took over progress of IBM WebSphere Portal, IBM net content administration and net suffer factory, their clients continue to absorb interaction us for serve with their digital commerce techniques. We’re jubilant to live their go-to accomplice as they navigate the changing market panorama and convey for his or her purchasers.”
Perficient information in motion at IBM mediate 2019
apart from its award-successful commerce retort advantage, Perficient experts are available throughout the IBM believe 2019 convention in sales space #320 to focus on its event and capabilities across the IBM portfolio , exceptionally cloud, cognitive, information, analytics, DevOps, IoT, content administration, BPM, connectivity, commerce, cell, and consumer engagement.
whereas IBM has announced its plans to sell its commerce portfolio, the word of its acquisition of pink Hat additionally signaled the criticality cloud progress and delivery play in a hit conclusion-to-conclusion digital transformations. As an IBM international Elite accomplice, one of only seven partners with that reputation globally, and a pink Hat Premier partner, Perficient is smartly placed to toil with each businesses through this transition. And, their specialists could live available complete over IBM esteem to focus on a pass to navigate the cloud market, share key customer success reports, and provide strategic information on the alternatives ahead for shoppers.
“technology is altering so rapidly, and companies deserve to maintain tempo or kisser disruption,” stated Hari Madamalla, vp, emerging options, Perficient. “With skills and adventure in complete facets of the commerce experience, to leading cloud, hosting, managed features and serve solutions, firms flip to Perficient as a go-to accomplice for their digital transformations.”
be share of a few Perficient topic matter number consultants and their consumers as they present complete through six IBM mediate classes, together with:
As a Platinum IBM commerce partner, Perficient holds more than 30 awards throughout its 20-year partnership historical past. The enterprise is an award-profitable, licensed utility charge Plus retort provider and one of the most few companions to obtain dozens of IBM professional stage application competency achievements.
For updates birthright through the suffer and after, unite with Perficient experts online by viewing Perficient and Perficient Digital’s blogs, or comply with us on Twitter @Perficient and @PRFTDigital.
Perficient is the leading digital transformation consulting hard serving global 2000® and commercial enterprise clients birthright through North the us. With unparalleled information expertise, management consulting, and inventive capabilities, Perficient and its Perficient Digital agency deliver vision, execution, and charge with surprising digital event, commerce optimization, and commerce options. Their toil enables consumers to enrich productivity and competitiveness; develop and uphold relationships with valued clientele, suppliers, and partners; and reduce costs. Perficient's authorities serve purchasers from a network of offices across North the us and offshore locations in India and China. Traded on the Nasdaq global select Market, Perficient is a member of the Russell 2000 index and the S&P SmallCap 600 index. Perficient is an award-profitable Adobe Premier companion, Platinum flush IBM company accomplice, a Microsoft national service issuer and Gold licensed companion, an Oracle Platinum accomplice, an superior Pivotal competent associate, a Gold Salesforce Consulting partner, and a Sitecore Platinum partner. For extra counsel, seek recommendation from www.perficient.com.
secure Harbor observation
probably the most statements contained in this information free up that don't appear to live basically historical statements argue future expectations or status other forward-searching counsel concerning economic effects and enterprise outlook for 2018. those statements are district to commonplace and unknown risks, uncertainties, and different components that could cause the exact effects to vary materially from those pondered via the statements. The ahead-searching information is in accordance with management’s present intent, belief, expectations, estimates, and projections concerning their company and their industry. you should definitely live conscious that those statements most effectual mirror their predictions. genuine events or results can likewise compass appreciably. critical components that might trigger their genuine results to live materially different from the forward-looking statements encompass (however don't appear to live constrained to) those disclosed under the heading “possibility elements” in their annual record on kindly 10-okay for the 12 months ended December 31, 2017.
this is able to consist of IBM Watson Order management and Commerce for seamless digital engagement. Working with IBM commerce associate CEBS global, IBM solutions will no longer only aid constrain superior customer experiences and modern ranges of solace however carry efficiencies to the deliver chain.
With a countrywide footprint of 350 actual showrooms, an increasing manufacturer portfolio and altering client preferences, Metro shoes Ltd became facing challenges in managing orders coming from discrete online structures.
previous it had unreliable application that caused want of visibility of real-time information of revenue, inventory district and returns together with inventory management challenges. Metro shoes Ltd essential to expand on-line presence for a few of their regular inner manufacturers which absorb been getting low visibility impacting tolerable earnings."expertise is redefining client engagement and will live the key differentiator for retail manufacturers of the long run. We’re excited to collaborate with IBM and CEBS to embark on their digital transformation event,” spoke of Alisha Malik, vice president, Digital, Metro shoes.
“With IBM’s abilities in the omni-channel commerce and retail area, they are confident that these adjustments will now not only assist accelerate the execution of their method, but likewise supply us an district over competitors. At Metro shoes, they strongly believe that the modern solution will expand the universal user adventure, thereby expanding revisits, site visitors and loyalty,” delivered Malik.
With IBM, Metro footwear Ltd can profit modern degrees of client perception, which can likewise live used to personalize the online journey for each of the web site. commerce will capable of showcase complete of its manufacturers and recommend inescapable gadgets according to insights shared with the aid of valued clientele on a unique platform.
This customized event will embrace modern and effortless fulfillment options equivalent to purchase on-line, pick up in save, reserve in redeem and simple returns. as a result of these modern capabilities, Metro shoes should live in a position to bring up each traveler’s suffer on the website through enabling commerce practitioners with cognitive outfit which uphold them bring omni-channel experiences that absorb interaction customers and power sales.
With IBM’s know-how capabilities and CEBS abilities with market integration, Metro shoes as a company/seller will even live capable of integrate with greater than 14 e-marketplaces fancy Amazon, Flipkart and other main portals with a centralized mode and inventory engine to allow Metro to scale as much as the needs of a turning out to live market company. extra, IBM Cloud will serve elevate the capacity to configure ponderous workloads and thereby bring efficiency required for height utilization complete through the looking season.
Nishant Kalra, company unit chief – IBM Watson customer engagement - India/South Asia brought, “IBM is on the forefront of assisting shoppers embrace more moderen how you can toil and digitally remodeling the style they engage with their finish valued clientele. they are jubilant to live share of Metro shoes’ digital transformation event by means of offering advanced digital commerce adventure, leveraging the shops by pass of merging them with online, and finally using brand advocacy. IBM in affiliation with CEBS will allow abysmal innovation, quicker-go-to-market and streamline processes for scalability.”
The IBM platform will create a bridge between its online and offline company which the retailer up to now lacked. With the brand modern integrated unique view, Metro shoes sooner or later can live able to exercise insights gained from the digital realm to design particular offering for consumers as they stroll into any of their shops. subsequently, they could capture note what purchasers desire, beget inescapable availability when and where they want it and even study skedaddle selling and upselling throughout their quite a lot of brands.
For Metro footwear, IBM Watson Order administration and Commerce solutions can pave mode for IBM’s cognitive technologies to bring insights that assist them provide customers with personalised strategies and an better user event –from click on to delivery.
“With over 15 years of adventure in establishing e-company equipment, CEBS has been a relied on options provider and companion for organizations throughout the globe,” pointed out Satish Swaroop, President, CEBS global. Their effectual and multifaceted software solutions paired with IBM’s abysmal know-how skills will provide Metro footwear a true-time, centralized system for client administration.”
foreign commerce Machines organisation IBM these days introduced that Praktiker, a home DIY retail chain primarily based in Bulgaria has tripled each its on-line earnings and in-shop purchases considering that its adoption of the business’s omnichannel commerce retort 5 months in the past.
Praktiker’s modern web page facets an online catalogue of greater than 40,000 gadgets presenting advantageous tips to the conclusion person. The site has been viewed by means of 750,000 exciting clients on the grounds that its launch. specifically, the common variety of visits has tripled from about 1500 per day in the beginning to 5000 per day at present.
Adoption of IBM’s omnichannel commerce solutions specifically WebSphere Commerce (for each for B2B and B2C) and Sterling Order management (for offering insights on supply and demand, order success processes) by pass of retail retailers has elevated in recent instances.
We forecast that the transforming into adoption of IBM solutions (retail, Watson) will proceed to boost the redress line.
specially, shares of IBM gained 0.43% on Tuesday. The stock has outperformed the Zacks desktop - integrated systems commerce on a year-to-date groundwork. while the industry received only 3.9% birthright through the length, the stock preferred 5.1%
Is IBM Poised to improvement?
We notice that competition is intensifying in the utility options district with the presence of necessary players equivalent to salesforce.com’s CRM Salesforce Commerce Cloud, SAP SE’s SAP SAP Hybris and Oracle’s ORCL Oracle Commerce.
We faith that the continued adoption style for IBM’s utility solutions structures augurs well for the enterprise in the long run.
As of the closing stated quarter, IBM’s Cognitive options (options application and transaction processing software) revenues grew 1.4% on a year-over-12 months groundwork (up 2.2% at regular forex) to $5.30 billion.
foreign commerce Machines organisation profits (TTM)
international commerce Machines corporation profits (TTM) | overseas company Machines employer Quote
options software growth turned into driven primarily through analytics. (read extra: IBM Corp (IBM) Beats on this drop income; FY17 View advantageous).
At present IBM has a Zacks Rank #three (dangle). that you may espy the comprehensive record of nowadays’s Zacks #1 Rank (effective buy) stocks birthright here.
greater inventory information: 8 companies Verge on Apple-Like Run
Did you leave out Apple's 9X stock explosion after they launched their iPhone in 2007? Now 2017 looks to live a pivotal yr to Get in on an additional emerging know-how anticipated to rock the market. require could soar from virtually nothing to $forty two billion with the aid of 2025. stories attest it could withhold 10 million lives per decade which could in turn store $200 billion in U.S. healthcare expenses.
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The model desktop management system should provide a "push" technology that allows administrators to deploy software to multiple PCs simultaneously from a centralized administrative console, without requiring finish user intervention or a technician to visit the desktop. Deployment tasks can live executed immediately or scheduled for off-hours in order to minimize impact on finish user productivity or network bandwidth.
The model desktop management should live an open and scalable system that supports a compass of server platforms, such as Solaris, HP-UX, NT, and both modern and legacy Microsoft client platforms (DOS, Windows 3.x, Windows 95, Windows 98 and NT 4.0). The system should live standards-based, with uphold for benchmark protocols, including IP, DHCP and BOOTP and benchmark Wired for Management (WfM)-enabled PC platforms (DMI 2.0, Remote Wake Up and PXE). The desktop management system should likewise uphold legacy PCs via boot PROMs or boot floppies for benchmark NICs from Intel, 3Com, SMC and others.
Essential to the equation should likewise live a train of open, programmable interfaces that allow customers and partners to extend and customize the system. The system should live carefully designed to provide scalability across large numbers of clients and servers, including the ability to group PCs and software packages into deployment groups and the ability to intelligently manage network bandwidth.
Windows 2000 promises to address many of these limitations but will not live deployed in most production environments until 2001, according to industry analysts, such as the GartnerGroup; moreover, in order to capture advantage of these modern desktop capabilities, organizations must migrate to an exclusive, all-Windows 2000 environment on both clients and servers, which may live unrealistic for many corporations, the preponderance of non-NT desktops.
The model desktop management system should configure operating systems, applications and desktop parameters on an ongoing basis. These operations should live executed simultaneously on multiple PCs from central administrative consoles, and should deliver three critical capabilities: pre-OS installation, remote uphold and no finish user intervention. These three powerful capabilities result in enterprise desktop management nirvana: lower PC total cost of ownership (TCO).
As computing environments skedaddle toward increasingly distributed and heterogeneous environments, many IT organizations are now implementing centralized management systems for managing network resources such as routers and printers, application and database servers (e.g., SAP, Oracle, Lotus Domino), and desktop PCs.
The driving constrain behind these implementations is the realization that centralized management systems are required to cost-effectively manage the tangled and mission-critical nature of networked systems. For most IT organizations, centralized management systems are the only pass of approaching the very flush of reliability, availability and control as has been available with mainframe environments of the past.
Centralized desktop management tools are seen as a key requirement for reducing the TCO associated with desktop uphold and the rapid growth of desktops in enterprise environments, and as a key enabler for delivering a higher property of IT service to end-user organizations.
In addition, most IT organizations now espy PC desktops as a mission-critical corporate resource that should live managed as share of an overall networked environment – embodying the philosophy "the network is the computer" – rather than treated as a train of isolated standalone resources to live managed on an individual basis.
Tactical requirements for desktop management typically arise in connection with pressing short-term projects such as desktop OS migrations (e.g., from Windows 3.1 or OS/2 to Windows 95/98 or NT), Y2K desktop remediation projects, large-scale deployments of modern and more powerful PC hardware to uphold commerce unit requirements (Web access, e-commerce, multi-media, etc.), or deployment of modern and tangled applications, such as Lotus Notes or Netscape Communicator.
A successful desktop management system should provide three key technology differentiators versus conventional electronic software distribution systems: pre-OS technology, indigenous installation engine and continuous configuration.
The ability to install and configure operating systems on PCs that are modern or are unable to boot due to corruption or misconfiguration is called pre-OS capability. Pre-OS technology enables the desktop management system to install operating systems on a PC regardless of its status (e.g., corrupted hard disk, won’t boot, virgin hard drive, etc.). If a desktop management system cannot execute these functions, then its value is tremendously reduced, as the (re)installation represents a major task of IT uphold staffs.
Pre-OS technology takes control of the PC even in the absence of a working operating system, and automates the installation and configuration of operating systems on modern PCs out of the box. It likewise acts in a serve desk setting for PCs that are unable to boot due to misconfiguration or corruption – without requiring a technician to visit the desktop or any end-user interaction.
The model desktop management system should install applications by running the vendor-supplied indigenous installation program (setup.exe) on the target client. Its desktop agent should click through the installation wizard using the installation options specified by the administrator before launching the installation task. This allows each installation to live easily customized on a per-user or group-wide basis via a point-and-click administrative interface. No editing of script or batch files is required. In addition, this approach provides a towering flush of reliability because it leverages the vendor-supplied installation procedure that adapts in real-time to the hardware and software configuration of the target system.
The model desktop management system should manage PC configurations across the entire PC lifecycle, not just during the initial application installation. It should live able to deploy action packages to add a modern printer or change printer settings, change the IP address or login password of a PC, quicken an anti-virus or inventory scan, or execute a BIOS flash as share of a Y2K remediation effort.
It is likewise helpful for a desktop management system to maintain a unique client configuration database that stores a history of complete software packages that absorb been installed, as well as the configuration parameters that were used during installation. This database can live used to rebuild the desktop to its previous configuration at any time, in a completely unattended manner.
Intel WfM Initiative
The Intel WfM initiative is intended to significantly enhance manageability and reduce TCO for desktop PCs. According to Intel, approximately 14 million WfM-enabled PCs absorb shipped since the finish of 1998.
WfM V2 will present enhanced manageability for mobile PCs, enhanced security via encryption and authentication, and uphold for modern hardware/software asset management standards such as CIM (Common Information Model) and WBEM (Web-Based Enterprise Management). WfM V2 is currently in beta with PC manufacturers and is expected to live available in mid-1999.
In addition, 100 percent of the commerce PCs offered from vendors, such as Dell, Compaq, IBM and HP are currently shipping with WfM capabilities. The model desktop management solution should fully uphold the WfM V1.1 specification, which consists of three components:
Remote Wake Up (RWU): Allows IT organizations to execute administrative tasks remotely during off-hours to preserve network bandwidth and user productivity.
The PC client is automatically "awakened" under centralized control of the desktop management system, and directed to install and configure operating systems and applications.
DMI 2.0 (Desktop Management Interface): Developed by the Desktop Management task constrain (DMTF), DMI 2.0 allows serve Desk personnel to scan the hardware and software properties of remote PCs in real-time to aid in troubleshooting.
With today's global and distributed commerce, organizations of complete sizes are having to collaborate and exchange information with a growing ecosystem of divisions, partners and customers. Most companies want to communicate electronically and in real time, but beyond email, managing the exchange of data, messages and documents can live challenging and expensive.
Traditional EDI, networks or point-to-point integration systems are not providing the interoperability, agility and real-time information exchange businesses exigency to compete. In addition, companies exigency to attain more than merely exchange data; they exigency to integrate complete commerce processes, such as procurement, supply chain management, eCommerce, benefit claims processing, or logistics, to cognomen just a few.
As with other technologies, integration solutions are poignant to the cloud in order to provide this increased flexibility and complexity. Today, there are an increasing number of technology vendors giving customers a option of traditional on-premise integration - where the company manages the connections, mapping and commerce processes itself - or cloud-based products with stalwart self-service or managed service support.
While the cloud may not live appropriate for every company or solution, it is an model platform for integration, as it enables seamless interaction and collaboration across communities and systems. From transparent economic benefits to increased IT agility to real commerce impact, a cloud-based integration solution brings value across the IT and commerce aspects of the organization. Below we've outlined the top 10 IT and commerce benefits of conducting multi-enterprise integration in the cloud.
Let's inspect at each of these in a bit more detail with real-world examples.
1. Improved colleague and customer relations and retentionCompanies must beget it easy to attain commerce with them - it's no longer realistic to Tell suppliers to adhere to a unique format, such as EDI, as companies absorb investments in applications and systems they exigency to extend. Plus customers absorb more choices than ever before, so if you beget it hard for a customer (or partner) to exchange information with you, they will fade to a competitor.
A worthy illustration of this is a mid-sized electrical supply distributor, Mayer Electric Supply. An increasing amount of its commerce was being conducted online, but its eCommerce site and related processes were not keeping pace with customer demands, many of whom were large multinational organizations. Mayer chose to bring its online catalog in-house, having its internal IT team rework the catalog and manage the system, but it turned to a cloud-based integration platform to manage the eCommerce "punchout" and integrated purchase order exchange. This enabled complete customers to shop with Mayer directly from their existing procurement systems and incorporate the process into its overall procurement toil flow. The result for Mayer was improved customer retention and increased order size.
2. Increased revenue and marginOne of the greatest growth areas for cloud-based integration is in require chain processes, because companies realize that keeping customers nigh and improving customer-facing commerce processes has a direct impact on the top and bottom line. With the companies we've surveyed, complete of them absorb experienced improved metrics around retention, order size, revenue and margin.
Take, for example, Invitrogen (now Life Technologies Corp.), a $3 billion per-year supplier to the global life sciences community. The company wanted to improve its customers' online commerce suffer to expand revenues. By leveraging a cloud-based integration solution, Invitrogen was able to accept transactions from diverse customer procurement systems via its website and rationalize an order management system that encompassed more than a dozen platforms. Invitrogen saw orders soar 29 percent after an account was integrated.
3. Improved order accuracyOver the eventual decade, they absorb seen a significant expand in require for integrating eCommerce and procurement processes. These embrace procure-to-pay, order-to-cash and "punchout." By using a cloud-based integration solution, the suffer to integrate these processes is seamless for customers and suppliers. One key benefit of this, as mentioned above, is increased revenue, but there is likewise a secondary benefit around order accuracy. One eCommerce company saw order accuracy improve to 99% after implementing a cloud-based integration process with its customers, improving inventory management and delivery times, and removing manual intervention from the process.
4. Faster time-to-marketAcross industries and markets, there is an increasing customer constrain around the "power of now. Customers want to receive products and services more quickly and with less effort. This is a bit related to the overall trend around the consumerization of commerce technology, as commerce people want the very suffer at toil that they receive shopping or researching online at home. This requires significant improvements in commerce agility and in the ability to deliver products more efficiently to meet fast-moving markets. To achieve this, companies must toil more closely than ever with suppliers, distributors, retailers and partners.
Cloud-based commerce integration enables real-time collaboration and the exchange of information surrounding logistics, parts, designs, inventory, customer order trends, procurement and other critical processes. Being able to receive messages in a matter of hours versus days or weeks can beget the inequity between getting the deal or not.
5. Greater competitive advantageThe ease of cloud-based integration can likewise serve companies win modern customers and boost market share, enabling diminutive to mid-sized businesses to compete directly with much larger players. In addition, integration can ensure that companies can seamlessly toil with customers and partners by not requiring that complete commerce processes occur in a particular format, which may not live compatible with the format that the customer or colleague is using.
For example, Office Depot turned a shortcoming that kept it from fulfilling portions of orders from customers into a competitive advantage. By poignant specific transactions to a cloud-based integration platform, Office Depot was able to seamlessly toil with a diverse set of customers using many different procurement systems. The result: A "gain in market share with very cramped investment."
6. Reduced costs and capital expenditures (CapEx)Traditional integration solutions can live costly, often require a specialized and expensive skill set from workers, and are prostrate to wreck at the slightest change in format or schema. Furthermore, IT departments are usually under pressure from the commerce side to improve IT operations and serve drive greater revenue or commerce impact, but rarely are given the additional resources to attain so.
Integrating existing systems through cloud-based integration helps companies avoid or delay the costs of replacing infrastructure. The Software as a Service (SaaS) subscription pricing model allows funds for integration to live moved from the capital budget to the operating budget, making integration easier to apt into the IT budget, and enabling IT to disburse capital on other more capex-intensive projects.
7. Increased operational efficienciesSome of the greatest gains in operational efficiency foster from transitional manual processes to automated ones. As they know, this likewise tends to reduce costs and improve accuracy. With cloud-based integration, fewer people exigency to manage connections and transactions, as it enables frictionless system-to-system commerce processes automation.
While every IT team needs to present operational improvements, nearly everyone they talk to is worried that cloud or SaaS-based solutions will feel a reduction in IT staff. They absorb not had one customer suffer where this has occurred. On the contrary, what they absorb seen is IT staff moved to more strategic projects or to working on modern innovations to drive commerce growth.
A worthy illustration of this is with the consumer products division of Cisco, which uses cloud-based commerce integration to serve manage and automate key processes across a growing, global distribution network. While the company says the skedaddle to the cloud saved it the costs of two full-time staff, the IT team that had previously managed EDI connections and translations were moved to manage colleague relationships and strategic projects.
The very is actual for Whirlpool Corporation, whose North American CIO emphasizes that IT people are focused on managing strategic relationships and projects, and the company leverages the cloud and technology partners to manage much of its infrastructure and integration requirements.
8. Extended investments in legacy applications and systemsIntegration can extend the life of legacy assets by enabling complete members in the integration community to toil from existing systems. With cloud-based solutions, there is no "rip and replace" required, and there should live minimal to no software or hardware required behind the firewall. This is a worthy pass to upgrade commerce processes or improve efficiencies without having to invest heavily in solutions or migrate processes to a modern system. This interoperability and extension of systems is a critical reason many companies are turning to cloud-based integration solutions.
9. Aligns IT with commerce goalsHow many times absorb IT leaders heard it's complete about "business technology" and making confident IT impacts the business? Wouldn't it live nice to find a solution that provides this alignment with cramped effort? commerce integration is one of those areas that is truly a win-win. Oftentimes, it is the line of commerce that discovers the exigency for improved integration, such as the logistics, procurement or eCommerce manager, where there is a transparent ache and a exigency to improve processes. By working with the commerce on integration challenges and using cloud-based solutions to manage it, you can quickly achieve commerce impact without negatively impacting your IT budget or goals.
10. easy scalability and flexibilityDuring the recent economic downturn, it was more necessary than ever for companies to absorb the option to scale back on IT and in some cases integration costs. With an on-demand integration solution, companies can quickly and easily expand or diminish connections, transactions or the number of companies in their integration community, and then scale back up when commerce requires it. In addition, one of the greatest benefits of cloud solutions is the ability to start diminutive and expand as needed, when you are ready.
These are some of the top ways companies can espy measureable IT and commerce benefits from a SaaS-based integration solution, many of which are realized in a matter of weeks or months. Integration enables commerce process automation across the supply chain, require chain, general operations, procurement, eCommerce and other commerce areas. A SaaS-based integration solution can likewise serve remove the challenge of traditional commerce integration methods while delivering substantial commerce and IT value.
Beyond the transaction, it can provide visibility into commerce processes, colleague operations and customer needs. Benefits are realized across an entire organization, from commerce units to IT to the CIO, providing predictable costs, greater operational efficiency, higher margins and revenues, and automated commerce processes. For these reasons and others, business-to-business integration should live a key factor of consideration for any company's overall strategy.
During their recent virtual seminar, PCI DSS 2.0: Why the latest update matters to you, experts Ed Moyle and Diana...
Kelley of SecurityCurve were unable to retort complete of the PCI DSS questions they received during their live question-and-answer session. SearchSecurity.com has asked them to give brief responses to each of the unanswered questions, and we've published those questions and responses below to serve you resolve your unique PCI problems.
For additional information about the Payment Card Industry Data Security Standard, visit SearchSecurity.com's PCI DSS resources page.
Where can they find information about PCI DSS compliance that is focused on those of us who are "Mom & Pop" shops?Since most diminutive organizations drop into the self-assessment category, a worthy resource is the Security Standards Council SAQ (Self-Assessment Questionnaire) section. Specifically these documents:
SAQ main page
PCI DSS SAQ instructions and guidelines
SAQ: How it complete fits together
SAQ A-D and Guidelines
It seems the necessity of PCI compliance hasn't fully penetrated the Asian markets. attain you absorb any suggestions on how to achieve compliance for companies who attain commerce in Asia, where adjusting to PCI standards aren't a priority?Companies should live compliant regardless of where the payment information is stored, processed or transmitted. Even if processors in a particular locale aren't as focused on the standard, the companies (merchants/retailers) with operations in those locales should implement the very controls as they attain in other areas of the globe.
If card data is entered via the virtual terminal of a third-party on a desktop PC where wireless is not enabled, attain I exigency wireless scans?All wireless networks within the CDE (cardholder data environment) exigency to live scanned pursuant to the PCI DSS wireless guidelines provided by the Council. If audit and test findings corroborate there is no wireless on the virtual terminal and there is no wireless within the CDE, additional scans are not required (for example, note that the wireless scanning requirement is not addressed in SAQ C-VT specific to virtual terminal-only environments). Note, however, that if you exercise other devices beyond just the virtual terminal to store/process/transmit cardholder data (such as a PoS on your network), you will absorb to scan.
Is there a benchmark for isolating non-compliant custom systems that attain not absorb a newer PCI-compliant version available? Let's assume this would live a software package without encryption in its database.There are two standards for payment software – the PA DSS for commercial software and the PCI DSS for commercial software with significant customization and custom software. If the custom software is saving PANs in an unencrypted format, it is non-compliant with PCI DSS. The best options are to desist saving the PANs and exercise an alternative -- fancy masking, tokens or other unique identifier -- or find a pass to encrypt the PAN data before it enters the database. If this is not possible, create a document explaining why, list compensating controls (such as increased monitoring and access control) and plot in plot a road map for mitigating or eliminating the problem. Although the compensating controls/road map will not feel a fully compliant RoC or SAQ, it does present marvelous faith on the share of the company to toil towards correcting the problem.
In terms of a policy strategy, should an enterprise's existing information security policies live amended to embrace PCI requirements, or attain the requirements exigency to live addressed in PCI-specific policies?In most cases the CDE (cardholder data environment) under PCI is a very diminutive portion of the network and should live clearly zoned off from the leisure of the corporate network activities. As a part share of the network, a unique policy (or policy set) should apply for that zone. So PCI-specific policies should exist. However, parts of existing policy – for illustration stalwart password controls and reset – can live re-used in the PCI-specific policies where applicable.
Regarding encryption in requirement 3, if the decryption key is not present in the cardholder environment, is the system out of the scope of PCI?In the FAQ section of the Council site it states: "Encrypted data may live deemed out of scope if, and only if, it has been validated that the entity that possesses encrypted cardholder data does not absorb the means to decrypt it." So if the entity does not absorb the key, that data may live deemed out of scope.
Does PCI require verification that there are no rogue wireless access points that may absorb connected to the POS network?Yes. From the Council's Wireless Guidance: "These are requirements that complete organizations should absorb in plot to protect their networks from attacks via rogue or unknown wireless access points (APs) and clients. They apply to organizations regardless of their exercise of wireless technology and regardless of whether the wireless technology is a share of the CDE or not." And, "The purpose of PCI DSS requirement 11.1 is to ensure an unauthorized or rogue wireless device introduced into an organization's network does not allow unmanaged and unsecured WLAN access to the CDE. The intent is to obviate an attacker from using rogue wireless devices to negatively impact the security of cardholder data. In order to combat rogue WLANs, it is acceptable to exercise a wireless analyzer or a preventative control such as a Wireless Intrusion Detection/Prevention System (IDS/IPS) as defined by the PCI DSS."
Where is calamity recovery and commerce continuity planning covered in the PCI DSS requirements, or is it?Disaster recovery and BCP are not explicitly called out in the 2.0 version of PCI DSS; however, incident response planning is. "12.5.3 - Establish, document, and dole security incident response and escalation procedures to ensure timely and effectual handling of complete situations." likewise in the Penetration Testing supplement it states: "Perform testing in accordance with critical company processes including change control, commerce continuity, and calamity recovery." And, in the Application Reviews and Web Application Firewalls Clarified it states: "Adhere to complete policies and procedures including change control, commerce continuity, and calamity recovery."
Would you define "scope" as the geographical district of the PCI servers? Or would you define "scope" as the SAQ requirements? It seems at times they are used interchangeably.The scope of the audit surface is the cardholder data environment (CDE). The CDE is "The people, processes and technology that store, process or transmit cardholder data or sensitive authentication data, including any connected system components." So any system component in the CDE is in scope regardless of geographic location.
Shared accounts are prohibited according to PCI DSS as I understand it, but imagine if you absorb your network outfit management outsourced and the firewalls and switches for the cardholder environment are managed by a third party or a service supplier. In this scenario, you would exigency two-factor authentication for administrative access to the CHE, but what if the service provider/supplier has several technicians and you are using RSA tokens? attain you absorb to supply one authentication account and one RSA token per technician? Or is it necessary only to supply one account and one RSA token for the service provider/supplier? You're birthright that shared accounts are prohibited by PCI DSS; Requirement 8 states: "Assign a unique ID to each person with computer access." Strictly speaking, to live compliant, a unique ID and two-factor token would exigency to live assigned for each person remotely administering the firewalls and switches.
Can you present recommendation on what to inspect for in an internal audit and reporting product for PCI DSS compliance?There are multiple audit and reporting implement types that can live used in PCI DSS compliance. For example, a penetration testing system will revert reports on vulnerabilities and exposures in the CDE, while a patching system will revert reports on patch information, both of which apply. In many cases, when organizations mediate about a meta-console for reporting, it is a log or event/information aggregation console that brings together multiple reporting components for exercise in PCI DSS compliance work. For any tool, inspect for the ability to check for issues specific to PCI DSS (ex: password policy on servers and applications in the CDE) and report on these in a template that maps the finding to the specific requirement.
I absorb a question about PCI and the cloud. They are a PCI flush 1 merchant. They are thinking of poignant their data hub to cloud, Amazon to live specific. They understand that Amazon is PCI flush 1 compliant. Is it really workable to live a PCI-compliant flush 1 merchant in a cloud environment? attain you absorb any guidance regarding PCI in a cloud environment?Amazon.com Inc. (Amazon Web Services – AWS) is, as of this writing, a PCI DSS Validated Service Provider. However, using AWS, or any Validated Service Provider, does not liquidate the exigency to entity using the service to live PCI DSS compliant . As Amazon notes, "All merchants must manage their own PCI certification. For the portion of the PCI cardholder environment deployed in AWS, your QSA can depend on their validated service provider status, but you will still live required to fullfil complete other PCI compliance and testing requirements that don't deal with the technology infrastructure, including how you manage the cardholder environment that you host with AWS." So while a cloud provider can live third party validated as a PCI DSS provider, this doesn't feel they're certified to PCI or that entities using the service are automatically certified.
If you are going to host some or complete of your CDE in the cloud, attain so with a compliant provider. However, don't forget to annually check that the provider is remaining compliant with your CDE, as well as the parts of your CDE that are hosted in the cloud. Additionally, according to the PCI Security Standards, your RoC must "document the role of each service provider, clearly identifying which requirements apply to the assessed entity and which apply to the service provider." And:
"12.8 – If cardholder data is shared with service providers, maintain and implement policies and procedures to manage service providers, to embrace the following:
12.8.1 – Maintain a list of service providers.
12.8.2 –Maintain a written agreement that includes an acknowledgement that the service providers are accountable for the security of cardholder data that the service providers possess.
12.8.3 - Ensure there is an established process for engaging service providers including proper due diligence prior to engagement.
12.8.4 - Maintain a program to monitor service providers' PCI DSS compliance status at least annually"
In pains to ensure PCI compliance, they absorb a number of different products from different vendors, since there does not appear to live one full PCI compliance "solution." Is this by design? Is there any advantage to having each requirement met by a different vendor's product?There are a number of components in PCI compliance and they encompass people, process and technology, and span both the physical and the logical. Also, complete of the documentation related to policies and process. It would live extremely difficult (arguably impossible) for a unique solution to attain it all. The reality is that organizations exercise a number of different vendor solutions for the technical controls.
Some vendors provide products that meet different controls. For example, a vendor with a log aggregation or SIEM implement that likewise sells antivirus/malware or patch management. The mammoth win is not necessarily to absorb complete tools (or many tools) from the very vendor, but to live able to bring together reporting, logs, test and monitoring information in a centralized plot to beget oversight and compliance monitoring more comprehensive and efficient.
How can companies deal with convoke recordings in the convoke hub when taking card payments by phone? Are there any mitigating factors?Because there is not a lot of convoke hub guidance in the PCI DSS, the Council addressed convoke hub issues in a special FAQ #5362. "The Council's position remains that if you can digitally query sensitive authentication data (SAD) contained within audio recordings - if gloomy is easily accessible - then it must not live stored."
Though this is not hosted on the PCI Security benchmark Council Domain -- it is the official FAQ for the Council and can live accessed directly by clicking in the FAQs link at the top of the official Council page.
Also, delight espy question below for additional information on storage rules regarding sensitive authentication data (SAD).
Our call-recording solution requires manual intervention to bleep out the CV2 number. Is this sufficient as a compensating control to meet the standard?
If the CV2 (or any other sensitive authentication data/SAD) is not stored, this should meet the standard. Document how the manual process is implemented to ensure gloomy is truly being deleted and not stored.
Alternately, according to PCI Security Standards Council FAQ "If these recordings cannot live data mined, storage of CAV2, CVC2, CVV2 or CID codes after authorization may live permissible as long as appropriate validation has been performed. This includes the physical and rational protections defined in PCI DSS that must still live applied to these convoke recording formats."
If you absorb backups of credit card data in a secure location, is that a violation? How can it live mitigated?It's not a violation -- it is share of a requirement! Requirement 9.5 explicitly states: "Store media back-ups in a secure location, preferably an off-site facility, such as an alternate or back-up site, or a commercial storage facility. Review the location's security at least annually." bethink to beget confident the data was encrypted before it was backed up and that the personnel at the facility attain not absorb the key to decrypt the data.
What are the rules for external scanning?External scanning is covered in Requirement 11.2.2 – "Perform quarterly external vulnerability scans via an Approved Scanning Vendor (ASV), approved by the Payment Card Industry Security Standards Council (PCI SSC).
Note: Quarterly external vulnerability scans must live performed by an Approved Scanning Vendor (ASV), approved by the Payment Card Industry Security Standards Council (PCI SSC). Scans conducted after network changes may live performed by internal staff."
See the PCI Security benchmark for a list of ASVs
Also helpful is the ASV Program Guide, and the ASV Client Feedback Form
PCI 2.0 lightly touches upon virtualization for the first time. Does this extend beyond virtual machine images to virtual appliances (e.g. exercise of virtual firewalls & virtual switches in hosted products)?Yes, according to the Scope of Assessment for Compliance it does extend to virtual appliances. "System components" in v2.0 include, "any virtualization components such as virtual machines, virtual switches/routers, virtual appliances, virtual applications/desktops, and hypervisors." likewise note that virtualization is mentioned in Requirement 2.2.1: Implement only one primary role per server, "Note: Where virtualization technologies are in use, implement only one primary role per virtual system component."
Is a system that is not holding the cardholder data, but only processing it (like a Web farm) a share of PCI audit requirements?Yes, if a system component stores, processes or transmits cardholder data or sensitive authentication data, it is share of the CDE and within scope of the PCI DSS audit. For additional guidance, mention to the Scope of Assessment for Compliance with PCI DSS requirements section of PCI DSS v2.0.
When attain companies absorb to switch over to PCI 2.0?For the absolute final word on compliance deadlines, check with your acquirer or specific card brand. In general, however, v2.0 went into outcome on January 1, 2011 and there is a year to comply with the modern standard. If you are in the middle of an assessment cycle that started in 2010 and the compliance assessment will live completed before the finish of 2011, you can continue the process with v1.2.1. If you a starting a modern assessment cycle in 2011, exercise v2.0.
If an organization has filled out the self assessment questionnaire (SAQ) and identified that it has not complied with the 12 DSS requirements, should the SAQ still live submitted? Or should the organization wait until the 12 requirements absorb been satisfied?Before admitting defeat, espy if there is any pass your organization can Get to live compliant. Don't forget, if a non-compliant system or process is not essential, it could live scoped out of the CDE and out of the compliance surface. likewise don't forget about compensating controls. The model is to live fully compliant, but compensating controls provide a pass for organizations to live mitigating risks as they toil towards implementing better controls.
According to the Compensating Controls Appendix B in SAQ D v2.0: "Compensating controls may live considered for most PCI DSS requirements when an entity cannot meet a requirement explicitly as stated, due to legitimate technical or documented commerce constraints, but has sufficiently mitigated the risk associated with the requirement through implementation of other, or compensating, controls." Also, there is a compensating control worksheet that needs to live completed in Appendix C of the SAQ D v2.0.
If de-scoping the non-compliant system and compensating controls are not options, then you will exigency to check the "Non-Compliant" box on the SAQ and plot in a target date for compliance. In most cases, your acquirer/processor will want to espy this proof, and possibly question your organization to fill out the "Action Plan" share of the SAQ; however, check with your acquirer/processor to live sure.
Let's talk about the mythical beast that is end-to-end encryption. Does it exist? More specifically, one of their audience members asked, "What if end-to-end encryption from the pin pad / card swipe POS is implemented? Does that capture everything out of PCI scope?"The Council is calling this P2PE for point-to-point encryption. meaning turning the cardholder data into ciphertext (encrypting it) and then transmitting it, encrypted to a destination, for example, the payment processor. If the P2PE begins on swipe by cashier of the credit card at the PoS (point of sale) and continues complete the pass to the processor, it is not stored, and no one in the interim path has the keys to decrypt the data, then it could reduce the scope of the audit surface significantly. Caveats here are that everything will exigency to live implemented correctly, validated and tested. However, note that the entity still must live PCI DSS compliant – though compliance may live greatly simplified. And, at this time, the PCI Security Standards Council still deems P2PE an emerging technology and is formalizing official guidance, training QSAs on how to evaluate relevant P2PE components, as well as considering creating a validated list of P2PE solutions. For more information on the status of P2PE, delight read the Initial Roadmap: Point-to-Point Encryption Technology and PCI DSS Compliance program guide.
Under what circumstances can an internal audit certify a merchant as being PCI compliant?If the merchant qualifies for SAQ completion, internal audit can live accountable for the assessment and attestation process. "Each payment card brand has defined specific requirements for compliance validation and reporting, such as provisions for performing self-assessments and when to engage a QSA."
If the merchant must complete a RoC, it is workable to attain the on-site assessment with an internal resource if the brand allows it. Check with your brand for specifics, Mastercard Inc., for example, has deemed that as of June 30, 2011, the "primary internal auditor staff engaged in validating PCI DSS compliance [must] attend PCI SSC ISA Training and pass the associated accreditation program annually."
What PCI and security implications attain you anticipate arising with the modern generation of contact-less cards, given that they are now being widely distributed?If the data can live transmitted in a secure encrypted format over the RF from the contact-less card to a secure endpoint, the data should not live exposed. However, if the data from the card is in clear-text over the air, sniffing attacks will live a major concern. Also, key management and MiTMs may live problems depending on specific technical implementations.
Are quarterly penetration tests still required for wireless access points that are using WPA-2?Yes, quarterly tests are required. Requirement 11.1 covers complete known/unknown wireless access points regardless of protections on them. "11.1 - Test for the presence of wireless access points and detect unauthorized wireless access points on a quarterly basis." The reason for this is that one of the intents of this requirement is to ensure there are no rogue devices in the CDE.
Does Citrix sessioning between payment apps and hosted sites provide sufficient encryption for PCI compliance?If the session is configured to transmit the data between the payment apps and the hosted site using an approved mode (ex: SSL/TLS ) then it should live compliant for at least the transmission portion of the standard.
Requirement 4.1 -- "Use stalwart cryptography and security protocols (for example, SSL/TLS, IPSEC, SSH, etc.) to safeguard sensitive cardholder data during transmission over open, public networks."
Audit cost: According to a recent Ponemon survey on PCI DSS trends (.pdf), the tolerable cost of the audit itself is $225,000 for the largest (Tier 1) merchants, but the cost can compass much higher or lower depending on complexity of the environment, size of the CDE, and other factors .
About the author:Ed Moyle is currently a manager with CTG's Information Security Solutions practice, providing strategy, consulting, and solutions to clients worldwide as well as a founding colleague of SecurityCurve.
Diana Kelley is a colleague with Amherst, N.H.-based consulting hard SecurityCurve. She formerly served as vice president and service director with research hard Burton Group. She has extensive suffer creating secure network architectures and commerce solutions for large corporations and delivering strategic, competitive information to security software vendors.
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FSMTB [1 Certification Exam(s) ]
Fujitsu [2 Certification Exam(s) ]
GAQM [9 Certification Exam(s) ]
Genesys [4 Certification Exam(s) ]
GIAC [15 Certification Exam(s) ]
Google [4 Certification Exam(s) ]
GuidanceSoftware [2 Certification Exam(s) ]
H3C [1 Certification Exam(s) ]
HDI [9 Certification Exam(s) ]
Healthcare [3 Certification Exam(s) ]
HIPAA [2 Certification Exam(s) ]
Hitachi [30 Certification Exam(s) ]
Hortonworks [4 Certification Exam(s) ]
Hospitality [2 Certification Exam(s) ]
HP [750 Certification Exam(s) ]
HR [4 Certification Exam(s) ]
HRCI [1 Certification Exam(s) ]
Huawei [21 Certification Exam(s) ]
Hyperion [10 Certification Exam(s) ]
IAAP [1 Certification Exam(s) ]
IAHCSMM [1 Certification Exam(s) ]
IBM [1532 Certification Exam(s) ]
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ICAI [1 Certification Exam(s) ]
ICDL [6 Certification Exam(s) ]
IEEE [1 Certification Exam(s) ]
IELTS [1 Certification Exam(s) ]
IFPUG [1 Certification Exam(s) ]
IIA [3 Certification Exam(s) ]
IIBA [2 Certification Exam(s) ]
IISFA [1 Certification Exam(s) ]
Intel [2 Certification Exam(s) ]
IQN [1 Certification Exam(s) ]
IRS [1 Certification Exam(s) ]
ISA [1 Certification Exam(s) ]
ISACA [4 Certification Exam(s) ]
ISC2 [6 Certification Exam(s) ]
ISEB [24 Certification Exam(s) ]
Isilon [4 Certification Exam(s) ]
ISM [6 Certification Exam(s) ]
iSQI [7 Certification Exam(s) ]
ITEC [1 Certification Exam(s) ]
Juniper [64 Certification Exam(s) ]
LEED [1 Certification Exam(s) ]
Legato [5 Certification Exam(s) ]
Liferay [1 Certification Exam(s) ]
Logical-Operations [1 Certification Exam(s) ]
Lotus [66 Certification Exam(s) ]
LPI [24 Certification Exam(s) ]
LSI [3 Certification Exam(s) ]
Magento [3 Certification Exam(s) ]
Maintenance [2 Certification Exam(s) ]
McAfee [8 Certification Exam(s) ]
McData [3 Certification Exam(s) ]
Medical [69 Certification Exam(s) ]
Microsoft [374 Certification Exam(s) ]
Mile2 [3 Certification Exam(s) ]
Military [1 Certification Exam(s) ]
Misc [1 Certification Exam(s) ]
Motorola [7 Certification Exam(s) ]
mySQL [4 Certification Exam(s) ]
NBSTSA [1 Certification Exam(s) ]
NCEES [2 Certification Exam(s) ]
NCIDQ [1 Certification Exam(s) ]
NCLEX [2 Certification Exam(s) ]
Network-General [12 Certification Exam(s) ]
NetworkAppliance [39 Certification Exam(s) ]
NI [1 Certification Exam(s) ]
NIELIT [1 Certification Exam(s) ]
Nokia [6 Certification Exam(s) ]
Nortel [130 Certification Exam(s) ]
Novell [37 Certification Exam(s) ]
OMG [10 Certification Exam(s) ]
Oracle [279 Certification Exam(s) ]
P&C [2 Certification Exam(s) ]
Palo-Alto [4 Certification Exam(s) ]
PARCC [1 Certification Exam(s) ]
PayPal [1 Certification Exam(s) ]
Pegasystems [12 Certification Exam(s) ]
PEOPLECERT [4 Certification Exam(s) ]
PMI [15 Certification Exam(s) ]
Polycom [2 Certification Exam(s) ]
PostgreSQL-CE [1 Certification Exam(s) ]
Prince2 [6 Certification Exam(s) ]
PRMIA [1 Certification Exam(s) ]
PsychCorp [1 Certification Exam(s) ]
PTCB [2 Certification Exam(s) ]
QAI [1 Certification Exam(s) ]
QlikView [1 Certification Exam(s) ]
Quality-Assurance [7 Certification Exam(s) ]
RACC [1 Certification Exam(s) ]
Real-Estate [1 Certification Exam(s) ]
RedHat [8 Certification Exam(s) ]
RES [5 Certification Exam(s) ]
Riverbed [8 Certification Exam(s) ]
RSA [15 Certification Exam(s) ]
Sair [8 Certification Exam(s) ]
Salesforce [5 Certification Exam(s) ]
SANS [1 Certification Exam(s) ]
SAP [98 Certification Exam(s) ]
SASInstitute [15 Certification Exam(s) ]
SAT [1 Certification Exam(s) ]
SCO [10 Certification Exam(s) ]
SCP [6 Certification Exam(s) ]
SDI [3 Certification Exam(s) ]
See-Beyond [1 Certification Exam(s) ]
Siemens [1 Certification Exam(s) ]
Snia [7 Certification Exam(s) ]
SOA [15 Certification Exam(s) ]
Social-Work-Board [4 Certification Exam(s) ]
SpringSource [1 Certification Exam(s) ]
SUN [63 Certification Exam(s) ]
SUSE [1 Certification Exam(s) ]
Sybase [17 Certification Exam(s) ]
Symantec [134 Certification Exam(s) ]
Teacher-Certification [4 Certification Exam(s) ]
The-Open-Group [8 Certification Exam(s) ]
TIA [3 Certification Exam(s) ]
Tibco [18 Certification Exam(s) ]
Trainers [3 Certification Exam(s) ]
Trend [1 Certification Exam(s) ]
TruSecure [1 Certification Exam(s) ]
USMLE [1 Certification Exam(s) ]
VCE [6 Certification Exam(s) ]
Veeam [2 Certification Exam(s) ]
Veritas [33 Certification Exam(s) ]
Vmware [58 Certification Exam(s) ]
Wonderlic [2 Certification Exam(s) ]
Worldatwork [2 Certification Exam(s) ]
XML-Master [3 Certification Exam(s) ]
Zend [6 Certification Exam(s) ]
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