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1Z0-971 Oracle Incentive Compensation Cloud 2017 Implementation Essentials

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1Z0-971 exam Dumps Source : Oracle Incentive Compensation Cloud 2017 Implementation Essentials

Test Code : 1Z0-971
Test denomination : Oracle Incentive Compensation Cloud 2017 Implementation Essentials
Vendor denomination : Oracle
: 75 existent Questions

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Oracle Oracle Incentive Compensation Cloud

eVerge neighborhood Wins Prestigious Oracle Excellence Award for specialised associate of the yr – North america in Mid-Market Cloud solution | killexams.com existent Questions and Pass4sure dumps

SAN FRANCISCO--(company WIRE)--Oracle these days awarded eVerge group with its 2015 Oracle Excellence Award for specialized colleague of the yr – North the usa in Mid-Market Cloud answer. The award recognizes eVerge group for his or her commitment to convey imaginative, specialized options and functions in response to Oracle utility and hardware.

eVerge group was introduced the 2015 Oracle Excellence Award for specialized associate of the 12 months – North america in Mid-Market Cloud retort for demonstrating a noteworthy and imaginative technical and functional genesis of an integrated Oracle HCM Cloud and Oracle Incentive Compensation solution.

The Oracle Excellence Awards for specialized companion of the year encourages innovation by course of Oracle PartnerNetwork (OPN) individuals, who exhaust Oracle’s items and know-how to create value for shoppers and generate fresh company abilities.

“eVerge group is pleased with its dazzling tune record of offering innovative cloud solutions that their customers Have forward to are expecting from their crew,” stated eVerge neighborhood President and CEO Esteban Neely. “we're completely satisfied that Oracle has recognized their commitment to excellence with these awards.”

“eVerge community has confirmed a very agreeable degree of innovation in providing proven, Oracle-primarily based cloud solutions that may resolve their joint shoppers’ most vital company challenges,” observed Terri corridor, community vp, North the usa applications Alliances and Channels income, Oracle. “We congratulate eVerge group in reaching the 2015 Oracle Excellence Award for specialized associate of the year – North the united states in Mid-Market Cloud. This success is a testomony to their dedication to excellence and to offering valued clientele solutions that drive actual commerce value and consequences.”

About eVerge neighborhood

founded in 1993, eVerge community refines enterprise tactics and promises functions tailor-made for industrial and public sector consumers focusing on company Intelligence (BI), client sustain (CX), commercial enterprise assistance management (EIM), commercial enterprise resource Planning (ERP) and Human Capital administration (HCM). eVerge community is a Platinum degree member of OPN that implements utility solutions in leading companies right through the Americas. For extra suggestions on eVerge group, consult with www.evergegroup.com.

About Oracle OpenWorld

Oracle OpenWorld 2015 gives you the gold measure cloud adventure. The trade’s most censorious enterprise conference includes heaps of tutorial periods and contours demos and exhibitions from tons of of partners and valued clientele from world wide showcasing Oracle’s comprehensive cloud choices, including an integrated stack of purposes, platform and infrastructure functions, in addition to converged techniques and industry options. Tens of thousands of in-adult attendees and hundreds of thousands on-line profit advantageous product and business-specific insight to assuage them seriously change their companies with Oracle. Oracle OpenWorld 2015 is being held October 25 through October 29 at the Moscone heart in San Francisco. For more counsel; to register; or to monitor Oracle OpenWorld keynotes, sessions, and more, visit Oracle OpenWorld 2015. live a piece of the Oracle OpenWorld dialogue on Twitter #oow15, fb, and the Oracle OpenWorld weblog.

About Oracle PartnerNetwork

Oracle PartnerNetwork (OPN) really agreeable is the newest version of Oracle's colleague program that provides companions with tools to greater develop, sell and build into effect Oracle options. OPN really expert offers elements to coach and aid really expert lore of Oracle items and solutions and has advanced to respect Oracle's becoming product portfolio, colleague groundwork and company possibility. Key to the latest enhancements to OPN is the capability for partners to distinguish via Specializations. Specializations are done through competency construction, commerce results, abilities and proven success. To learn greater seek counsel from http://www.oracle.com/companions.


Oracle is a registered trademark of Oracle and/or its associates.

Emirates NBD rankings with Oracle Cloud | killexams.com existent Questions and Pass4sure dumps

Emirates NBD, a number one fiscal institution in the location, has stated a boost in earnings performance following the implementation of Oracle cloud solutions.

The bank has carried out Oracle Incentive Compensation management retort to power enhanced revenue performance.

The adoption of Oracle’s compensation utility follows Emirates NBD’s these days introduced AED 500 million dedication to further digital innovation and multichannel transformation of its approaches, products and services.

earlier than the brand fresh implementation, the bank adopted lead strategies for compensation calculation. The Oracle cloud platform now provides precise time access to performance data and empowers the bank’s revenue and offshoot managers to fabricate timely operational and strategic selections.

“As a bank that values digitisation to enrich commerce efficiency, we're delighted to proceed their long standing partnership with Oracle,” commented Suvo Sarkar, senior govt vice chairman, Retail Banking and Wealth management at Emirates NBD. “We faced a pressing commerce challenge which become the should view the revenue crew performance on a daily groundwork to live able to fabricate required interventions to optimise productivity. The Oracle platform equips us to align and control their frontline superior, leading to superior performance and productivity.”

“Oracle cloud options for the banking sector Have been developed with an direct to drive innovation and transformation by means of increasing enterprise agility, reducing expenses and cutting back IT complexity”, said  Arun Khehar, senior vice chairman ECEMEA, functions commerce Oracle. “we're delighted that Emirates NBD has finished its strategic enterprise objectives with Oracle options. Emirates NBD is on the forefront of the digital transformation pressure in the UAE and they appear forward to collectively reaching many more milestones”.    

Oracle boosts OPN Incentive application and builds two-tier distribution for cloud | killexams.com existent Questions and Pass4sure dumps

At trendy international virtual Oracle PartnerNetwork (OPN) kickoff event, the vendor laid out its associate manner for fiscal 12 months 2015 (FY 2015), including fresh classes, enablement materials and compensation, and highlighted key product focal point areas for the year ahead, together with accelerated opportunities with Oracle Cloud.

The sixth virtual sustain of its kindhearted for Oracle's 25,000 partners worldwide become hosted by means of prosperous Geraffo, senior vice chairman of worldwide alliances and channels and Oracle's fresh channel chief, and additionally featured Oracle President imprint Hurd, Thomas Kurian, executive vice president of product development, and John Fowler, executive vice chairman of techniques, as key audio system, in addition to other Oracle executives.

suitable of intuition for companions is compensation. today, Oracle introduced adjustments to the OPN Incentive application, particularly, enhancing on the course it pays associate rebates. Going into repercussion with FY 2015 business, the supplier will stream from quarterly to month-to-month accomplice rebate funds.

companions will even live capable of Get hold of incremental rebates for selling Oracle's virtual Compute equipment, an built-in, utility-described converged infrastructure system, which has been brought to the vendor's Strategic Product listing. 

the day gone by, Oracle delivered the latest version of the Oracle virtual Compute equipment, an engineered gear offering.

In FY 2015, await to hear Oracle provide details on how it guarantees to simplify the OPN Incentive program for partners selling Oracle application on Oracle hardware techniques.

Cloud was a strategic heart of attention for Oracle in FY 2014, and the supplier vows to build momentum in FY 2015 in cloud options, together with IaaS, PaaS and SaaS, according to Joanne Olsen, senior vice president of North American sales, consulting and world channel functions, who stated that with out companions, Oracle would not Have ended the fresh quarter with its top of the line cloud bookings to date. earlier this month, Oracle reported often authorized accounting principles (GAAP) Cloud SaaS and PaaS revenues had been up 25% to $322 million, and IaaS revenues were up 13% to $128 million within the fourth quarter.

"Co-promoting as a percent of SaaS bookings grew every quarter via FY 2014. That means that partners grew in participation, move and in winning offers with Oracle," she said.

in keeping with the vendor, greater than 600 associate agencies Have done Cloud Specializations and 15,000 people Have completed Oracle Cloud professional certifications.

these days, Oracle announced a brand fresh two-tier distribution software for the Oracle Cloud portfolio and should reach out to value-added distributors (VADs) to reach extra companions and greater shoppers. In particular, Oracle will trust on these VADs to determine and allow companions which are top of the line example to convey cloud implementations and managed capabilities.

Like cloud, Oracle's engineered methods, vertically integrated hardware and software choices, is a key strategic product focal point for the dealer. in keeping with Oracle, ISVs play a key office available in the market penetration of those techniques.

Oracle nowadays introduced that it elevated certifications for the Oracle Exastack application for ISVs. companions can now swirl into licensed as Exastack equipped or Exastack Optimized in Oracle Database gear and Oracle massive facts appliance.

experience attendees Have been likewise reminded that on June 10, the vendor launched a cellular version of its OPN options Catalog for businesses to identify Oracle partners for his or her business.

To optimize their OPN options Catalog profile, companions may additionally requisite to acquire Oracle's options Catalog working towards for top-quality practices. greater than 30,000 clients search the OPN solutions Catalog each and every month, the company said.

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Oracle Incentive Compensation Cloud 2017 Implementation Essentials

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The Hackett Group, Inc. (HCKT) CEO Ted Fernandez on Q4 2018 Results - Earnings muster Transcript | killexams.com existent questions and Pass4sure dumps

No result found, try fresh keyword!Oracle ERP, EPM and analytics business, or EEA, continue to fabricate progress as cloud revenue growth exceeded the decline in on-premise implementation ... 42% in the fourth quarter of 2017, primarily due ...

NCR (NCR) Q4 2018 Earnings Conference muster Transcript | killexams.com existent questions and Pass4sure dumps

Image source: The Motley Fool.

NCR (NYSE: NCR)Q4 2018 Earnings Conference CallFeb. 7, 2019 4:30 p.m. ET

Good day, and welcome to the NCR Corporation fourth-quarter fiscal-year 2018 earnings conference. Today's conference is being recorded. At this time, I would relish to swirl the conference over to Mr. Michael Nelson, vice president of investor relations.

Please Go ahead, sir.

Good afternoon, and thank you for joining their fourth-quarter and full-year earnings call. Joining me on the muster today are Mike Hayford, president and CEO; Owen Sullivan, COO; and Andre Fernandez, CFO. Before they Get started, let me remind you that their presentation and discussions will embrace forward-looking statements. These statements reflect their current expectations and beliefs, but they're matter to risks and uncertainties that could antecedent actual results to vary materially from those expectations.

These risks and uncertainties are described in their earnings release and their intermittent filings with the SEC, including their annual report. On today's call, they will likewise live discussing positive non-GAAP fiscal measures. These non-GAAP measures are described and reconciled to their GAAP counterparts in the presentation materials, the press release dated February 7, 2019, and on the investor relations page of their website. A replay of this muster will live available later today on their website, ncr.com.

With that, I would now relish to swirl the muster over to Mike.

Thanks, Michael, and thank you for joining us today for their fourth-quarter and full-year 2018 earnings call. I will commence with some of my views on the commerce before turning it over to Andre, who will review their fourth-quarter and full-year 2018 fiscal performance, as well as contend their outlook for 2019. Then Owen, Andre and I will acquire your questions. I'll commence on slide 3 with my thoughts on not just the fourth quarter, but likewise the eventual nine months I've spent as CEO and where NCR is as they enter 2019.

The fourth quarter was in line with their expectations, while the complete year was within the guidance compass they provided on their second quarter earnings call. The results demonstrate the progress they are making improving their execution and stabilizing their business. As I've stated in the past, their primary goal in 2018 was to acquire care of their customers, to ameliorate execution around their fresh product introductions and commence to build a stronger and more efficient NCR. The fourth quarter included some highlights that showed the success we're having executing their strategy and laying the groundwork for improved performance in the years ahead.

First, their services commerce continues to generate improved margins via the ongoing implementation of their transformation initiatives. Second, they grew their recurring revenue in the quarter and for the complete year. And third, their manufacturing network restructuring resulted in a significant ramp-up of hardware production and lower costs than in the third quarter. As they previously discussed, in the second and third quarters, they experienced challenges with their hardware delivery, including supply chain issues with the rollout of their 80 series ATMs, production manufacturing ramp-up at their outsourced partners and vicissitude scaling their fresh distribution center.

As they enter 2019, they believe these issues are largely behind us. In the fourth quarter, they entered the payments commerce through the acquisition of JetPay, which provides NCR with the skill to offer turnkey, integrated point-of-sale and payment bundles to their customers. Their entry into payments processing supports their strategy of accelerating growth and shifting the coalesce to more software and services-led recurring revenue. Lastly today, they are introducing their full-year 2019 guidance targets.

Andre will review their outlook in more detail during his remarks. Their guidance is consistent with the strategic plan they outlined at their November 7 investor day in fresh York. They will run from stabilizing the commerce to returning to growth as they invest in their strategic growth platforms. slide 4 outlines the value creation plan they shared at their recent Investor day.

Our strategy for creating long-term shareholder value is threefold: No. 1, drive top line revenue growth by investing in their strategic platforms. No. 2, continue to shift their commerce coalesce to recurring revenue streams and away from hardware toward software and services-led offerings.

And No. 3, a keen focus on optimizing their spend to ameliorate their operating margins. On slide 5, their investments in their products will live focused on areas that accelerate the coalesce shift and advocate revenue growth. These are businesses where they currently Have strong assets that they believe they can leverage for growth, including a strong market share, competitive product offerings and/or strong brand distribution and service.

The platforms embrace digital first banking, where they will live increasing investment in digital insight until they capture market share. They will likewise accelerate investments in their next-generation multi-vendor ATM software solution, as well as in their transaction processing software. Next, in digital first restaurant, they will accelerate investment in their Aloha cloud point-of-sale solution as they migrate from a software license to a subscription model. Likewise, in digital first retail, they will continue to invest in Emerald, their next-generation cloud-based retail point-of-sale solution, which likewise facilitates the transition to a subscription model.

In digital connected services, they will continue to invest in technology such as remote and predictive diagnostics, which will drive efficiencies and generate incremental margin expansion in services. In digital convenience and fuel, they will accelerate investment in their Optic solutions to offer additional features, including integrated payments and EMV certifications. Finally, in digital minute commerce essentials, they will expand their NCR Silver product capability, including the complete integration of payment. They will likewise multiply marketing spend to accelerate adoption.

These six strategic growth platforms are areas where they are delivering proven value and competitive advantage to customers today. During 2019, they will live prioritizing investments in these six platforms through increased spend as they accelerate software-related investments to further strengthen their growth profile. This approach will result in higher CAPEX in 2019 as they drag forward investments, resulting in capital allocations that will live weighted more heavily toward internal investments than targeted M&A. It's needful to note that while their capital allocation priorities Have shifted toward higher internal investments and reduced M&A in 2019 relative to what they Have previously targeted, their overall capital outlay remains largely the same.

We are accelerating investment back into their business, but we'll continue to commemorate for inorganic opportunities that are consistent with their digital first and recurring revenue focus. On slide 6, they provide an update on their productivity initiatives, which they mentioned on their eventual call. They simplified this around three key areas. First, they continue to grow their services revenue and margin through their productivity actions.

We've had noteworthy success with this program, as evidenced by the performance of their services segment in both fourth-quarter and full-year 2018, which obtained an operating margin improvement by 110 basis points over 2017. Second, their hardware manufacturing transformation initiatives aimed to multiply their plant utilization rate, lower their overall cost and facilitate a run to more variable production model in partnership with third parties. As you know, in 2018, they successfully closed three facilities and began to outsource manufacturing, production and logistics. Finally, their plan to ameliorate productivity likewise includes a targeted reduction of other expenses, including SG&A and other discretionary items, to generate at least $100 million in savings in 2019.

We believe these cost actions will address some of the cost creep they Have had in recent years, as well as offset some of the incremental costs they pan in 2019. Andre will address this in greater detail in a few minutes. With that, let me pass the muster over to Andre.

Andre Fernandez -- Chief fiscal Officer

Thanks, Mike. poignant to slide 7, in an overview of their fourth-quarter fiscal performance. Consolidated revenue was $1.8 billion, up 1% as reported and up 3% constant currency. Revenue was driven by growth in their services and hardware businesses.

Our non-GAAP raw margin rate decreased 180 basis points as reported and 200 basis points constant currency. Margins contracted in their software and hardware segments, which was partially offset by ongoing margin growth in services as their process improvement initiatives continue to acquire hold. Non-GAAP EPS was $0.84 and in line with their expectations. Free cash flood was $317 million in the quarter, which was impacted by lower earnings year over year and higher inventory associated with increased hardware production as well as the cash repercussion of their restructuring in Q4.

I'll talk more about their restructuring activity shortly. slide 8 shows their fiscal highlights for the complete year. Revenue was down 2% on both an as-reported and constant currency basis. The revenue decline was driven by lower hardware sales, which was partially offset by higher services revenue.

We continue to fabricate progress expanding their recurring revenues, which increased 3% in 2018 and comprised 46% of total revenue. For the complete year, their non-GAAP raw margin rate decreased 140 basis points constant currency, driven by higher costs in their software and hardware segments. Non-GAAP diluted EPS was $2.62 for full-year 2018, which was within their guidance range. Free cash flood for the year was $223 million, below recent guidance and which was negatively impacted by higher working capital, driven by a higher hardware backlog at year-end and as a result, seasonally higher production expected in the first quarter of 2019.

Moving on now to each of their segments. slide 9 shows their software segment results. Software revenue was essentially flat year over year, excluding FX. Software license revenue was down 4% constant currency due to lower unattached sales, primarily in banking, partially offset by higher ATM-related license revenue in connection with higher ATM sales.

Software maintenance revenue declined 5% constant currency due to lower software license revenue from prior periods. Cloud revenue was up 5% constant currency and was helped by the addition of their JetPay acquisition in December. Operating income was down, driven by higher third-party software content, partially offset by lower SG&A and was helped by some of the restructuring actions taken in Q4. slide 10 shows their services segment results, which enjoyed a strong quarter.

Top line revenue and raw margin increased 5% and 16%, respectively, constant currency. They continue to capitalize from a greater volume of managed service offerings and increased share from their current installed base. Services margins continued to expand as a result of their Mission One transformation initiatives, which Have improved productivity and efficiency. poignant on to slide 11, which shows their hardware segment results.

Revenue increased 4% constant currency, with ATM revenue up a strong 26%. During their eventual earnings call, they projected a ramp-up in ATM production to fulfill a growing backlog as they alleviated supply chain constraints related to their ATM 80 series product line earlier in the year. The result was a meaningful multiply in their backlog conversion rate, which resulted in strong ATM revenue performance during the fourth quarter. While they came up a bit short of hitting their target for flat ATM revenue for the year and were down 3%, they were pleased with their performance in the quarter as they ramped production across the entire hardware segment and improved coordination with their external partners.

We closed 2018 with hardware backlog 9% higher than 2017. The multiply in ATM revenue was partially offset by decreases in self-checkout and point-of-sale of 16% and 12% constant currency, respectively. Self-checkout revenue was down, largely due to the timing of customer rollouts, which were pushed into the first quarter, as well as a significant comp from a year ago. Point-of-sale revenue was lower in the quarter due to several great customer wins in the prior year when point-of-sale revenue increased 20%.

On the margin side, while hardware operating income decreased year over year due to higher costs that included expediting and warehousing, on a sequential basis, their operating loss narrowed significantly as a result of increased production, as well as their productivity initiatives. As we've said previously, returning hardware to profitability is a primary objective of the company, and the initiatives they took in 2018 to redesign their manufacturing network and ameliorate supply chain logistics will ameliorate profitability over time. slide 12 shows their free cash flood for the fourth quarter and the complete year. Both Q4 and fiscal year 2018 picture solid free cash flood performance but were lower than the prior year, primarily due to lower earnings and increased working capital, primarily inventory.

Slide 12 likewise shows their net debt to adjusted EBITDA at the finish of Q4 and for the complete year. They finished 2018 at 2.8 times which is equal to Q3 of 2018, but up from prior year due to lower income from operations. In addition, recall they closed on both their acquisitions of JetPay and StopLift in Q4, which, combined, represented over a $200 million exhaust of cash in the quarter, which would Have otherwise been used to pay down debt. On slide 13, you will find their full-year guidance for 2019, which is the result of a detailed planning process they conducted with their fresh leadership team in Q4 and aligned toward the strategic growth platforms outlined on investor day.

Total revenue growth is expected to live in the 1 to 2% range, including acquisitions. Note in their revenue guidance that as their commerce model changes and they commence to bring fresh products to market, they will commence to shift from perpetual license revenue to subscription-based revenue, which may Have a dampening effect on their overall revenue as they grow their recurring revenue base. As they run through 2019 and beyond, we'll update you as to their progress, as well as the repercussion of the shift on their financials. genesis in 2019, they Have reorganized the commerce by industry and will change their reporting segments efficient Q1 2019 to banking, retail, hospitality and other.

The latter including businesses which are not material for sever disclosure. This change will assuage us invest in a product coalesce unique to those industries and that focuses on recurring software and services to drive profitable growth. Although they will not live providing guidance by segment, they arbiter it would live helpful to provide the size of each segment. Banking comprises roughly 50% of total revenue; retail, 33%; hospitality, 12%; and other, 5%.

We will continue to report total company software, services, hardware and recurring revenue in order to track their progress against their strategy to drive more recurring software and services revenue. genesis with their first quarter 2019 earnings call, they will commence to report their results on this basis and as is required, we'll likewise provide eight quarters of historical financials restated on the identical basis. 2019 EBITDA is expected to live $1.04 billion to $1.08 billion. Their 2019 GAAP EPS is expected to live $1.91 to $2.01.

Our non-GAAP EPS is expected to live $2.75 to $2.85 for the complete year. They Have assumed a tax rate of 23 to 24% and a share weigh of 151 million shares. For a reconciliation of both adjusted EBITDA and non-GAAP EPS, advert to the supplemental schedules in the earnings release. They await free cash flood for the year to live in the 300 to $350 million range, up from $223 million in 2018.

We likewise await the linearity of their cash flows to follow a similar pattern to previous years, with the majority of free cash flood generated in the fourth quarter and higher working capital requirements earlier in the year to meet their higher backlog. They Have likewise outlined their plan for capital allocations for 2019 and Have prioritized internal investments in their strategic growth platforms. As a result, they are increasing their software-related investments to accelerate product launches and enhancements and to position the company for future growth. They await to multiply CAPEX to a compass of 350 to $375 million, and we'll earmark these funds primarily to their strategic growth platforms, which they believe will drive the highest growth and return on investment in the next three to five years.

On the M&A side, to offset the higher planned CAPEX, they await to lessen their M&A target to the 300 to $400 million range. And we'll prioritize targets that will add to their software product portfolio, further expand their global distribution and multiply their services revenue. And finally, they await share repurchases of approximately $100 million to offset dilution, which is lower than amounts repurchased in previous years. Overall, they intend to maintain a strong fiscal profile with manageable leverage and ample liquidity.

Slide 14 shows a bridge from 2018 actual EBITDA to 2019 EBITDA and is intended simply to give you a high-level depiction of their earnings drivers for 2019. First, on the left-hand side of the page in red, they depict the three main margin headwinds they pan in 2019. First is charge and mix, something that they deal with annually. They believe that the repercussion this year will live less than previous years as a result of better pricing discipline, improved contracting and more dynamic pricing models they are implementing to appropriately charge their bundled offerings.The next two bars are perhaps their most significant expense increases.

After several years in which compensation to their employees, both fixed and variable, was well below expectations, they plan on returning to a normalized year where they meet their commitments to their employees and reinvest in them via commandeer merits and incentive pay. existent estate costs will likewise live up, primarily from the opening of a second office tower late eventual year at their Atlanta headquarters location and for which, we'll Have a complete year of OPEX this year. These headwinds will live more than offset by a number of earnings drivers listed here in green. First, commerce growth represents planned increases in volume across their commerce and helped by a strong backlog position in both ATMs and self-checkout as they commence the year, combined with continued services growth.

Next, following a strong 2018, they await services margin to continue to expand as a result of their productivity actions, though at a slower rate than previous years as they partially reinvest to advocate the revenue growth and as year-over-year comparisons become more difficult. Next, a recovery in hardware will live a stupendous driver of margin next year. First contained in this bar is the customary variable cost productivity they drive annually in their manufacturing operations, primarily on the direct material side, which is intended to offset charge and other erosion. But this year, they are likewise helped by lower cost from their hardware transformation efforts as they realize a complete year of savings from their plant consolidation efforts and are now fully established with their manufacturing and logistics partners.

We'll likewise sharply reduce onetime costs they incurred in 2018, primarily in the areas of transportation and warehousing as they shifted to their fresh model. The result should live improved profitability and an operating loss in hardware that is significantly less than 2018 and that they hope puts us on a path to breakeven. And finally, in OPEX, their plan to generate at least $100 million in annualized savings, the bulk of which is OPEX, remains on track. The majority of these savings Have already been achieved, primarily through workforce reductions, as well as writedowns of IT projects, which are no longer considered strategic and where they Have abandoned future evolution and exhaust of the assets.

The poise of the savings will live realized throughout the year, and they fully await to meet or exceed this savings goal by the finish of the year. As mentioned in their earnings release, in the fourth quarter, they recorded a $64 million freight related to these actions, which is excluded from their non-GAAP EPS and which impacted cash by $19 million. They await to incur an additional $30 million freight in 2019, which will likewise live excluded from their non-GAAP EPS and will repercussion cash by an additional $40 million to $50 million and which is already contemplated in their free cash flood guidance. In total, their operating expenses as a percentage of sales, excluding their JetPay acquisition, will live similar in 2019 as 2018.

And as you can see, their projected EBITDA growth in 2019 is being driven by increases in revenue and raw margin, primarily from productivity in both hardware and services while keeping their operating expenses in check as they reinvest in their people. With that, I'll swirl it back to Mike for closing comments.

Mike Hayford -- President and Chief Executive Officer

Thanks, Andre. In closing, they spent the better piece of 2018 getting back to basics. They refocused on their customers, organized their company around profit centers, delivered censorious products to the marketplace and strengthened their management team. They entered 2019 with improving execution and await to imprint a return to growth.

We remain steadfast in their strategy to shift their revenue coalesce toward more recurring software and services and are increasing their investments in their six strategic growth platforms as they commemorate to accelerate their transformation. They Have made tremendous progress over the eventual nine months, and I'm arrogant of the entire NCR team and their commitment to their customers and the energy and excitement they Have shown in advocate of reshaping the future of NCR. While there is much toil left to live done, I believe they are on the right path to invigorating their commerce and elevating the competitive differentiation they offer customers around the world. Thank you for your time.

And now Andre, Owen and I will acquire your questions. 

Questions and Answers:


[Operator instructions] We'll acquire their first question from Dan Perlin with RBC Capital Markets. gladden Go ahead.

Dan Perlin -- RBC Capital Markets -- Analyst

Thanks, guys. agreeable evening, and thanks for everyone the incremental detail. I had just a couple of quick questions. First was around the ATM growth in the quarter.

It was very nice to note it rebound up 26%. You did pronounce it came a exiguous bit short of expectations, and I'm just wondering what drove that delta for you guys. I know that you had been running at the supply level. I thought that would kindhearted of Get you to flat.

So just wondering if there were some call-outs there first.

Mike Hayford -- President and Chief Executive Officer

Yeah, Dan. Thanks. To pronounce it's below expectations, I arbiter I'd pronounce it this way: They had kindhearted of set a goal to Get back to year-over-year even on their revenue of ATMs. And as they shared in second, third quarter, they actually had pretty agreeable orders, and they were a exiguous bit constrained by their skill to manufacture, which picked up in the third quarter and continued through the fourth.

So I arbiter what we'd pronounce is they had enough orders and backlog to Get to a year-over-year flat number. And the teams worked really, really difficult to Get the boxes out the door, Get them shifted and installed. But they were a exiguous bit short. And the constraint there was really manufacturing side as opposed to orders or backlog.

Dan Perlin -- RBC Capital Markets -- Analyst

OK. So a exiguous more of timing and so the expectation would live the incremental falls into the first half of the year -- first quarter of the year. The second thing is on the pivot away from M&A to internal investments. And so I'm wondering, was it something that as you were going through the strategic planning process that you realized now was the time to act to invest in these internal investments, in particular around software? Or was it a office of just M&A opportunities that were just beyond your poise sheet at the finish of the day?

Mike Hayford -- President and Chief Executive Officer

Well, I arbiter I'd say, first, what you described, they laid out their six kindhearted of strategic platforms in November. And what those are, those are areas that they feel strong that we've got assets that they can leverage and acquire to market and win. And so they laid out the six areas. As they build their plan together for investment, we've got some internal build-out that they requisite to do.

And they talked about Aloha and bringing that to cloud. They talked about the Emerald product, which we've got up and running at a couple of sites already finish of this year that we're going to build some more money in, which gets it to a cloud-based retail product. They talked about Silver. They talked about what we're doing in the petroleum region with their Optic product; and then what we're doing with Digital Insight, what we're doing with activating unquestionable on the bank side.

So they looked at a series of products. They looked at the current pace and plan that they Have been executing for the eventual couple of years and said they Have a haphazard to accelerate that and spend a exiguous bit more money in '19 and Get to market faster. So they made the determination to enact that. I don't arbiter I'd looked at it and pronounce they could not find enough M&A opportunity.

I arbiter they noiseless note M&A and kindhearted of at the plane that they had indicated in November at investor day where we're going to live buying a exiguous early stage. We're going to buy product. We're going to buy distribution. We're going to buy some market share and Get some leverage out of areas, particularly in their global services and professional services area.

So I arbiter they noiseless note the opportunity, but clearly, as you referenced, there's some larger ones that they will not participate in. But as they looked at '19, they said let's spend -- shift a exiguous bit more into internal CAPEX and then spend a exiguous less on M&A just based on the break to build out their internal products.

Andre Fernandez -- Chief fiscal Officer

Hey, Dan, it's Andre. Just to add, I arbiter when you commemorate at the performance of their software business, in particular, you note it's not exactly where they want it. So with the margins, I arbiter in my prepared remarks, the margins came down in piece because we're incorporating a lot of third-party product. And I arbiter as Mike said, they requisite a broader software portfolio to trust less on third party.

So I arbiter they arbiter of M&A with that in mind. Also, too, you commemorate on something relish software maintenance as we've had, although they're getting better, some product quality issues. So piece of their CAPEX is likewise investing to fulfill -- to meet a technical debt in software that they arbiter will then ameliorate their software maintenance revenues and margin over time.

Dan Perlin -- RBC Capital Markets -- Analyst

Great. I just want to sneak one more in, if I could, to Andre. So the 1 to 2% guidance, two things. One is, what's the FX assumption embedded in that? And then two, it wasn't lucid if you were suggesting that the shift toward subscription revenues was not already contemplated in that.

You made it sound relish that might live up for review to the extent that that we're going to accelerate. Thank you.

Andre Fernandez -- Chief fiscal Officer

Yeah. I don't arbiter we've disclosed. They anticipated some FX headwind in there. The FX overall was neutral for us for this year, but there is some implied in there.

I arbiter it's around 1% or so. And then they likewise Have their acquisition in there, and that's likewise 1%. So again, there's -- when you add JetPay, the amount of organic revenue growth is well limited. I arbiter when I hinted at the shift, that really wasn't an repercussion so much in '18.

But as they develop the fresh products and actually, we're starting to note on the margin now that we're forced to resolve whether they acquire something as a term license or they acquire it as a subscription. And so as they start to consciously enact that and to the extent that it impacts their revenue, they just said, listen, they want to, we'll preserve you updated to the extent that it does and update you along the way. So there is some of that happening, which is contemplated in the 1 to 2%. To the extent that it increases, we'll preserve you posted.

Mike Hayford -- President and Chief Executive Officer

Yeah. Let me just add some color. So they talked about strategically the coalesce shift to recurring, and they set some goals to run from the mid-40s, which is where they ended up in '18, up north of 60% over a five-year period. They likewise talked about shifting the coalesce away from hardware to software to services -led offerings.

So as Andre and Owen and the team built the budget, they looked at specific products that they Have ready to Go to market and sell it as subscription so they Get a recurring revenue. And those are contemplated in the plan. I arbiter the other point is if they could accelerate and run faster to subscription, they would. So right now, they Have baked into the plan a plane of migration to subscription that they believe is going to happen.

If they note an break to accelerate, they will acquire advantage of that, and then they will share with you what happens during the year.

Dan Perlin -- RBC Capital Markets -- Analyst

Great, thank you.


And they will acquire their next question from Katy Huberty with Morgan Stanley. gladden Go ahead.

Katy Huberty -- Morgan Stanley -- Analyst

Yes, thank you. agreeable afternoon. First question, how are you thinking about first-half versus second-half revenue and earnings seasonality? Obviously, the company has had some back-end-loaded years or expected some back-end-loaded years coming into both '17 and '18. How are you thinking about seasonality in 2019?

Andre Fernandez -- Chief fiscal Officer

Thanks. Katy, it's Andre. So in my prepared remarks, I arbiter I mentioned the cash flows. I arbiter we'll live very consistent with what's been the four, five-year average.

And likewise, their EPS at plan is likewise consistent with the four to five-year average. So I arbiter that's very much in line. When you commemorate at then what's happening over the course of the year, remember, you're starting the year with a very strong hardware backlog, and that's going to live offset by -- recall now we've got an acquisition of JetPay, which is initially dilutive and then improves over the course of the year. You've got interest, which is higher.

Interest has been increasing over the course of '18 and now, it's higher throughout '19. Also, their -- as you saw their tax rate, which was 19% in 2018 is higher in Q4 of '18, and then we've given you a 23 to 24% guidance for next year. Also, recall now some of their investments are around things relish Silver, which Mike talked about in his prepared remarks, and likewise anticipated software margin improvement that they arbiter we're going to Get over the course of the year as they resolve product quality issues and as they spend additional CAPEX in software. So again, overall, I think, again, sequentially in line with the eventual four or five years.

By the way, that -- as a data point, I arbiter first quarter was about 16, 16 and a half percent of total year EPS. That's their four to five-year average. And then when you just commemorate at the comp of '19 versus '18, you'll note a better earnings comp just year over year not versus the four, five-year middling in the second half of the year. Because recall, the second half of '18, particularly the third quarter, was difficult for us with the manufacturing issues they had.

Katy Huberty -- Morgan Stanley -- Analyst

OK, that's helpful color. On raw margins, they were down 200 basis points in the fourth quarter. Obviously, tied to the toil that you're doing in hardware, which is noiseless in process. But with this strategy, this shift toward software and services, clearly, the raw margins requisite to start poignant in the right direction to match that strategy.

When enact you arbiter you'll live through the toil in hardware so that that's not holding you back from showing the right margin trajectory?

Owen Sullivan -- Chief Operating Officer

Yeah. This is Owen, Katy. I think, from their perspective, they came through -- or entered the fourth quarter with noiseless some babel in the system, if you will. Their assurance plane leaving the fourth quarter is significantly higher.

We believe that from the supply chain perspective, they Have qualified the suppliers that they needed to interpose into the supply chain. They Have rationalized the supply chain and stood them up around the local markets in Mexico and Budapest and Chennai. And they arbiter we've got the production levels of performance where they requisite them. So they forward into '19 fervor agreeable about both the production and eliminating the headwinds on expedites and extraordinary costs for meeting the manufacturing needs in the fourth quarter.

And now they requisite to swirl their attention to really leveraging what we've got in space from a cost efficiency, cost performance standpoint. So they enact believe we're back on track. They -- I want to note us accomplish at the production levels and at the efficiency levels as they Go through the first quarter into the second quarter. We're fervor relish we're on the proper trajectory to start poignant the hardware margins much closer to the breakeven that we're everyone looking for.

Mike Hayford -- President and Chief Executive Officer

I mean, Katy, since -- the bridge that Andre provided on the EBITDA lock, I think, speaks to what's going to happen in hardware, that in addition to some of the supply management that they enact on an annual basis, they Have costs that they incurred in '18 over the transformation such as expediting and poignant materials around and expediting and poignant finished goods around that they will not incur. And they likewise had costs related to transitioning from a couple plants that they owned to an outsourced provider. And they Have some overlaps. So those costs Go away in '19.

And so to Owen's point, we'll fabricate a nice headway into improving profitability. They don't believe we'll Get it to -- profitable in '19, but we'll fabricate a pretty agreeable movement and fabricate it much more toward breakeven.

Katy Huberty -- Morgan Stanley -- Analyst

Good to hear. Thank you.


We will acquire their next question from Dan Kurnos with The Benchmark Company.

Dan Kurnos -- The Benchmark Company -- Analyst

All right. Great, thanks. agreeable afternoon. Maybe if you guys -- I know you touched a exiguous bit on this in the script and in the slides.

But just you mentioned Service wallet share. Obviously, that was kindhearted of a stupendous highlight to the upside, in their view, in the quarter. Customer satisfaction, you called out, but any other incremental color you could provide there? And then just on JetPay, I know that you guys talked about some immediate customer uptake once you guys had it on the platform. You've given us some parameters around expectations for the year, but if you could assuage us arbiter how much of that is sort of organic JetPay growth versus how much of that is assumed customer wins and where there might live some delta there would live helpful.

Mike Hayford -- President and Chief Executive Officer

Yeah. Let's start with the services. So again, I arbiter they were pleased, year-over-year services, their margin increased by 110 points or 140 on a constant currency perspective. So we're continuing to note where we've made investments now in '17 and '18, specific actions that we've taken to ameliorate the technology that they leveraged, to ameliorate the model that they used in terms of kindhearted of the hub-and-spoke that we're using for services.

And then as you referenced, we're very focused on service. They did a number of things. So in addition to improving the margin, they did a number of things on the service platform to ameliorate their delivery to their customers and to focus not just on meeting their shrink commitments, but focus on winning against their competitors. So specifically, ATM market, their goal is to live the best provider in the marketplace not just meet their obligation.

So services, they feel very agreeable about heading into '19, and the plan for '19 is to continue to ameliorate service quality and Get some margin expansion. On JetPay, obviously, we've picked up a bespeak of business. And the plan is to really just to Go into their businesses where they already Have a relationship. They Have a relationship on the point-of-sale with hardware and with software in both the Hospitality commerce and likewise the Retail business.

So existing customers who are using, in some cases, their hardware, their point-of-sale system that drives their enterprise, as well as a payment gateway relish connected payments. And then they would attach the merchant acquiring services that they picked up with the JetPay acquisition and complete the transaction and acquire a fee for that. So the team right now, you may Have seen with the press release literally the day after they closed, they Have an Aloha client up and using JetPay for merchant acquiring. They continue to focus on adding more clients.

We'll enact that throughout the year. We'll add scale and capacity to JetPay, and their goal there is to cross-sell. So they Have -- a chunk of the growth related to JetPay in '19 is not just year-over-year acquired revenue but likewise growth in that business.

Dan Kurnos -- The Benchmark Company -- Analyst

Great. And if I could just sneak one more in, just to examine the M&A question a exiguous bit differently. How much enact you arbiter -- if you're looking at kindhearted of the three to five-year plan, Mike, that you've outlined here, how much of the determination is -- you're looking at the, as you build it, internal maybe deficiencies or whatever it is on the tax stack. I arbiter maybe Andre brought that up.

How much of that is holding back growth versus going out there and buying kindhearted of what you requisite to tuck in to Have this thing with the right coalesce and the right growth trajectory on kindhearted of a three to five-year time horizon?

Mike Hayford -- President and Chief Executive Officer

Yeah. I think, again, they looked at some of the assets that they Have today. sample would live in hospitality, the Aloha product, which has a very, very strong market share. And they said we're much better off investing in Aloha, continue to add feature-function, taking Aloha to the cloud and then continuing to pick up market share than trying to Go out and tack that on another product.

So identical in retail with the Emerald product and the investments we're going to fabricate in Emerald. I would pronounce the identical in Digital Insight for what we're -- where they Have hosted offerings focused on the U.S. They believe they Have a very strong product, and they felt better about investing in their own product in those three examples than they did going out and acquiring. But I don't want to -- so they noiseless arbiter there's opportunities to enact M&A.

We're going to continue to pick up products. And again, to build it into perspective, they arbiter their brand and their distribution reach and their skill to install and implement with their services platform is stronger and larger than the product coalesce that they have. So they commemorate at it as an break to pick up more products relish they did with StopLift, relish they did with Zipscene where those are going to live cross-sell products. We've picked up a HR and payroll system with the JetPay acquisition that we're going to cross-sell under the SMB market.

So we'll continue to commemorate opportunistically at areas that they can expand just based on, they arbiter they Have some leverage margin with their footprint.

Dan Kurnos -- The Benchmark Company -- Analyst

Great. Thanks for everyone the color.


Moving next, we'll Go with Matt Summerville with D. A. Davidson.

Matt Summerville -- D.A. Davidson -- Analyst

Thanks. Two questions. First, can you just remark specifically on the ATM business? Maybe talk about the underlying tempo you're seeing in terms of incoming order rates across the three major regions, kindhearted of frame up the market, if you will, and kindhearted of removed from that the babel around the delivery challenges, etc., that you would Have over the course of the year. Again, trying to Get a existent feel for the underlying tempo in that commerce specifically.

Mike Hayford -- President and Chief Executive Officer

Yes, this is Mike. Let me just start with -- kindhearted of at a macro plane then I'll Have Owen and Andre kindhearted of cover the regions. So again, 2018, I don't arbiter -- considering it was a pretty agreeable ATM year for us, that they start to ramp up in the third quarter then we're hitting the stride in the fourth quarter with manufacturing. But again, they had strong enough orders that they noiseless exited the year with a backlog.

And so they feel agreeable about running into '19 that we've got their plans able to address the backlog and transform that into revenue. So year over year, they commemorate at ATMs, where eventual year, they were struggling to Get to breakeven. They arbiter we'll Get a exiguous growth out of ATM commerce this year into '19. And they -- a exiguous bit of that conviction is just the backlog is strong.

And then they -- everything we're seeing is that the market is noiseless holding up for ATMs, predominantly, it's literally as they supersede offshoot function, less as a cash dispenser and more as a substitute for automating what takes space in a offshoot for both personal lines and minute biz lines. Owen, enact you want to talk to kindhearted of the...

Owen Sullivan -- Chief Operating Officer

Yes, I would correspond with everyone of that. If they commemorate at '18, had their manufacturing environment held pace to '17, meaning if they had maintained the identical conversion rate, they would Have been flat, probably up 1 point on ATM. So the momentum was there. What was seen in terms of backlog right now, their order rate is around -- just about 9% growth year over year.

And their backlog coming into the first quarter is up 22%. So they arbiter we're fervor the momentum that the market is -- they noiseless arbiter exists in the marketplace. require for the 80 series is very strong. We're getting agreeable tailwinds from both Win 10 and from some of the competitive activity out there.

Across the regions, I would pronounce the U.S. market continues to live very strong. Europe is flat to slightly up. We're seeing less and probably down in the Asia Pacific market.

But generally, they note that momentum coming out of the year into certainly '19 with a pretty strong outlook that if they preserve executing out in the field and preserve producing at the plane they are, they should Have a agreeable ATM performance in '19.

Matt Summerville -- D.A. Davidson -- Analyst

And then just as a follow-up question. Would you guys live willing to parse out the magnitude of onetime, I'll just muster them, hits you took in the hardware commerce due to some of the self-inflicted stuff that you've talked qualitatively about today?

Mike Hayford -- President and Chief Executive Officer

Yeah. I mean, they -- again, they had a couple of different areas that hit us because of everyone the transportation and the movement, they had everyone the plans. I don't know, Andre, if there's a jagged kindhearted of compass that that hit us with.

Andre Fernandez -- Chief fiscal Officer

Well, listen, I arbiter what you saw in their charts was on an operating basis, they lost, I arbiter it's in the supplementals, $125 million this year. But sequentially, that is improving. And I arbiter we're saying, listen, we're not going to shatter even next year, but we're going to dramatically reduce that loss. And I arbiter we're going to try to nick that by more than half.

So that's $50 million to $60 million that we're going to pick up through a combination of onetimers in 2018 that won't repeat, a better pricing environment, some savings likewise that we're getting from their manufacturing transformation initiatives as well. So year over year, again, we're going to shrink that deficit by probably at least 60 million, $70 million.

Matt Summerville -- D.A. Davidson -- Analyst

Thank you very much guys.


Moving next, we'll acquire a question from Ian Zaffino with Oppenheimer Funds. gladden Go ahead.

Ian Zaffino -- Oppenheimer and Company -- Analyst

Hi. Thank you very much. The question will live on the services side. We've seen some nice margin expansion there.

How much more enact you arbiter there is? Or enact you Have a target out there that's -- internally that you're targeting?

Mike Hayford -- President and Chief Executive Officer

Yeah. We're pretty pleased with the improvement eventual year, 110 basis points or 140 on a constant currency basis. Their goal has been, each quarter, to pick up some improvements. We've got some plans in '19 to continue to pick up incremental over the course of '19.

I enact arbiter they await it to slack down. I arbiter the improvements we've seen the eventual couple of years with the very focused worry and the efforts been focused around not just cost take-up but changing the model, likewise driving revenue and driving efficiency with scale. So I arbiter you're going to note that slack down a exiguous bit in '19, so they will not Get quite the identical margin expansion. And then what I would pronounce is going forward, I arbiter they feel agreeable about the model, and they requisite to add some scale to it, meaning add some more customers in a market to continue to Get basis point improvements.

So I'll leave it at '19, we'll Get a exiguous bit of increase, and then we'll Have to commemorate heading into '20 whether they could pick up some more expansion.

Ian Zaffino -- Oppenheimer and Company -- Analyst

OK. And then just a follow-up on the revenue guidance. It seems relish so-so. I arbiter you said organic revenues will live roughly flat to maybe up 1%.

Is that what you said? And then, I guess, the follow-up is really what I'm getting to is, how enact you note it breaking out between the different businesses and the different divisions as far as -- will everything live a jagged grow or a jagged flat, enact you await any declines, etc. Thanks.

Mike Hayford -- President and Chief Executive Officer

Yeah. I'll start with the kindhearted of revenue roll. So they said 1 to 2% revenue growth. And again, if you commemorate at JetPay, that's almost one point.

So organically, you could commemorate at that and pronounce it's 0 to 1%. I arbiter what they shared at investor day is they were going to Get back to growth in 2019. And based on '18, it was off a couple of points. And so they enact plan to Get growth in '19.

We built a plan that they feel agreeable about. But again, we're looking at not only getting back to growth and driving some incremental improvement in their profitability, we're trying to change the business. And I arbiter they shared at investor day that this is a three to five-year journey that will continue to Get some growth. But including in that growth is changing the coalesce and poignant it to recurring.

So we're going to Have a exiguous bit dampened revenue growth because they are going to live shifting from their businesses to subscription-based. You're going to note us run from hardware to software and services. They Have a lot of investment going on in software and services in 2019 so they can continue that move. But again, it's not going to live a one-year shift.

It's going to acquire a couple of years to Get there. So I'll let Andre give a exiguous color into where they note the growth.

Andre Fernandez -- Chief fiscal Officer

Yes. No, I arbiter you hit it. It's -- they said JetPay, so payments, not only the core business, as Mike said, but likewise attaching payments onto things relish Silver, which is one of the key areas that we're investing in. So as they spend CAPEX on Silver and ramp-up Silver, every Silver box that goes out, it's going to Have a payment solution connected to it as well.

So you got payments, Silver and the payments related to Silver, the ATMs they talked about and then a shift in licenses, as they said, I arbiter on the margin, we're looking at potentially lesser term licenses in some areas and then more toward recurring, which could Have a dampening effect. I arbiter where the margin growth and it's going to forward from is just more productivity, both in, as I said, as they spend more in getting margin improvement on the software, as well as the hardware that they talked about.


We'll run next to Rob Wildhack with Autonomous Research. gladden Go ahead.

Rob Wildhack -- Autonomous Research -- Analyst

Hi, guys. I wanted to examine a exiguous more about the shift from license to subscription. Can you talk about any feedback you've received from customers so far and if there's been any diversions in those responses across the different verticals?

Mike Hayford -- President and Chief Executive Officer

Yeah. Let me -- so again, we're at the genesis of that journey, and they did very exiguous in '18. You could just assume none. I mean, they build plans in place.

We had some products. They don't Have everyone of their products ready to fabricate a shift to subscription or cloud. So they didn't Have much in '18, by the way, of going out and sampling the market. Owen and his team Have done a lot of toil looking at how enact they bundle, how enact they package that and Go to the market in that fashion.

We've started to enact calls in this fashion, and they started to Have some very -- some agreeable success around feedback. But we're early stage. Hopefully, at the finish of this quarter, when they enact their call, they can talk about some of the successes going forward. We've planned, again, incrementally that we'll Have some success in 2019, which is why we're at the plane that we've indicated in terms of guidance.

If they Have better success than they think, again, we'll forward back and give you an update. So arbiter of it as early stage, and we'll report every quarter at how well that transition's going.

Rob Wildhack -- Autonomous Research -- Analyst

Makes sense. And eventual quarter, you called out the competitive environment as being a tailwind. Owen, you touched on it a exiguous bit, but can you give us some more detail as to what you're seeing now and kindhearted of what you're expecting for 2019?

Owen Sullivan -- Chief Operating Officer

I'm not positive we've quantified exactly what the competitive constituent of market activity looks like. I mean, in general, we're fervor relish there is noiseless an Awful lot of break out there. Their folks are being as aggressive in terms of their marketing plans and their coverage plan as they Have challenged them to be. And I arbiter what we're seeing is a collective of results, everyone the different reasons.

But I haven't quantified how much of it's from Win 10 or from competition. Their sense is that there's clearly some tailwinds there, but they haven't really quantified.

Mike Hayford -- President and Chief Executive Officer

Yes, I mean, they feel pretty agreeable about their series 80, which they rolled out eventual year. And again, they had hit some challenges getting it out the door because the require was a exiguous stronger than they anticipated. They feel agreeable about that compared to the competition. I arbiter they feel agreeable about where they sit vis-à-vis some of their competitors and the feedback from marketplace in terms of where we're positioned with their capabilities around servicing ATMs and again, their machine itself.

So I arbiter we've said we're going to Get some growth back in ATMs. I arbiter they feel that we'll win their share or may live a exiguous more than their share in the marketplace. They Have a couple of strong competitors there, but they feel good. Self-checkout, they Have a stupendous initiative eventual year to Get a self-checkout device out the door.

Got it a exiguous bit late, but they started to Get some sales in the eventual half of the year. Year over year, self-checkout was not strong in '18, but they await that to forward back a exiguous bit. Competitively, they arbiter self-checkout will live good. I'd pronounce the Retail side, we're looking at that.

We feel pretty good. With some of the hardware issues, they got hardware issues on the retail point-of-sale systems going out the door, their only concern there is that they Have customers who typically relying on us. And they Have to watch to fabricate positive they forward back now that they Have the capacity to deliver. So we'll watch that.

But again, on ATMs and self-checkout, they feel pretty agreeable about their competitive position.


And we'll run to next to Paul Coster with JPMorgan. gladden Go ahead.

Paul Chung -- J.P. Morgan -- Analyst

Hi, thanks. This is Paul Chung on for Paul Coster. So just to follow up that much easier comps in self-checkout and point-of-sale. So just wanted -- I want to hear about some of the deals that you Have in the pipeline that give you some assurance for some growth there.

Mike Hayford -- President and Chief Executive Officer

Well, without, I mean, mentioning specific deals, again, on self-checkout, they talked about eventual year about getting their SCO-6 out the door, particularly for the European market. And it's exiguous bit longer than they anticipated. So they Have that out there now, and they enact Have a exiguous bit easier comps. So they feel pretty agreeable about SCO again.

Point-of-sale, the biggest repercussion in '18 was their Optic device, which was a -- it's a petroleum gas top head of a pump device that they had pretty agreeable sales in '17 and in '18, did not materialize the sales based on their skill to Get the product up and running for additional customers. So they Have a exiguous bit more assurance in that coming back in '19. I'd pronounce as you commemorate at the growth year over year, again, we've got 1 to 2% on, in particular, JetPay. And it's going to live a pretty agreeable balance.

We await some of the products that they focused on in '18 to live in the market for '19 and to live driving some sales. I don't know that I'd muster out any particular deal or customer that's going to -- that we'd pronounce is going to fabricate a incompatibility per se other than everyone of them are going to assuage fill in their bespeak for '19.

Paul Chung -- J.P. Morgan -- Analyst

OK. And then my follow-up is on the ATM space. So with the consolidation happening possibly in the regional banking space, how does that kindhearted of repercussion future ATM software demands, margin, etc.?

Mike Hayford -- President and Chief Executive Officer

Yes. A exiguous bit, they Have to commemorate at it and pronounce the number of ATMs is kindhearted of what drive their business. And so they believe the number of ATMs, at least on the mergers that got announced, they are going to continue to live out there. In some cases, you worry a exiguous bit on each side.

I arbiter in this situation, they Have very agreeable relationships on both entities that are combining. They commemorate at it, relish you said, the hardware -- they commemorate at the Service on top of the hardware, they commemorate at the software stack on top of the hardware. And their goal is to live a winner in the Service stack, to live a winner in the software stack and live a winner in the hardware stack. So in this situation, I don't arbiter they note anything at risk for us in that combination, but we'll Have to note how that plays out the next couple of weeks.


And at this time, I would relish to swirl the conference back over to Mike Hayford for any additional or closing remarks.

Mike Hayford -- President and Chief Executive Officer

I just want to thank everyone for joining us today. To close, in '18, they made significant progress in improving their execution and positioning NCR to return to growth. I'm confident that their strategy they shared at their investor day will create long-term shareholder value. The plan that they just laid out for 2019 puts us on the path to achieve their goal, and their entire team is committed to achieving their goals for the year.

Again, I want to thank you for your time and commemorate forward to speaking with you again on their Q1 earnings muster and providing an update on their commerce progress.


[Operator signoff]

Duration: 63 minutes

Call Participants:

Michael Nelson -- Vice President of Investor Relations

Mike Hayford -- President and Chief Executive Officer

Andre Fernandez -- Chief fiscal Officer

Dan Perlin -- RBC Capital Markets -- Analyst

Katy Huberty -- Morgan Stanley -- Analyst

Owen Sullivan -- Chief Operating Officer

Dan Kurnos -- The Benchmark Company -- Analyst

Matt Summerville -- D.A. Davidson -- Analyst

Ian Zaffino -- Oppenheimer and Company -- Analyst

Rob Wildhack -- Autonomous Research -- Analyst

Paul Chung -- J.P. Morgan -- Analyst

More NCR analysis

This article is a transcript of this conference muster produced for The Motley Fool. While they strive for their ludicrous Best, there may live errors, omissions, or inaccuracies in this transcript. As with everyone their articles, The Motley Fool does not assume any responsibility for your exhaust of this content, and they strongly cheer you to enact your own research, including listening to the muster yourself and reading the company's SEC filings. gladden note their Terms and Conditions for additional details, including their Obligatory Capitalized Disclaimers of Liability.

More From The Motley Fool

Motley Fool Transcribing has no position in any of the stocks mentioned. The Motley Fool recommends NCR. The Motley Fool has a disclosure policy.

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