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total Questions: fifty three
look at various quantity: C8010–250
vendor identify: IBM
Cert identify: IBM certified IMPLEMENTATION knowledgeable
test identify: IBM Sterling Order administration V9.four, Implementation
legitimate web page: http://testsexpert.co.uk
For greater details: http://testsexpert.co.uk/C8010-250.html
Retailer ABC is using IBM Sterling Order management for its two sub-divisions (organisations): on-line and RETAIL. The retailer wants to configure a set of users who simplest occupy access to the switch orders (TRANSFER_ORDERS doc class) for its online division (business).
How should an implementation expert configure these clients in IBM Sterling Configurator?
A. Configure clients beneath the online traffic and allocate them to a group that simplest has entry to the on-line enterprise and the TRANSFER_ORDERS doc category
B. Configure users under the ABC enterprise and allocate them to the TRANSFER_ORDERS document classification within the user configuration
C. Configure users beneath the on-line enterprise and allocate them to the TRANSFER_ORDERS document category within the consumer configuration
D. Configure clients beneath the online traffic and configure an information access policy that simplest enables entry to the TRANSFER_ORDERS doc category
a company should restrict the output of the getOrderDetails API for person XYZ, while holding the habitual API output intact the last users. The consumer XYZ belongs to consumer community A and crew B.
How can this breathe finished using IBM Sterling Order administration protection configurations?
A. Configure a XSL file to modify the output template to restrict output of getOrderDetails API and allocate it to person XYZ
B. consume API security configuration for the getOrderDetails API to limit its output and allocate it to the user XYZ
C. consume API protection configuration for the getOrderDetails API to limit its output and allocate it to crew B
D. consume API safety configuration for the getOrderDetails API to limit its output and allocate it to consumer community A
a web retailer implements IBM Sterling fine facts enmesh Server (SSDCS) with IBM Sterling Order administration (OMS) to tokenize client credit card suggestions to conform to the PCI PA-DSS strategy.
Which observation concerning the order seize manner is wrong?
A. The customer submits the order with token to OMS for additional processing.
B. SSDCS calls the corporate bank card vault with the client’s fundamental Account number (PAN) and returns the ensuing token to the order seize browser display.
C. SSDCS sends the customer’s basic Account quantity (PAN) and a safety token to OMS to breathe positive that the tokenization request is valid
D. The consumer enters basic Account quantity (PAN) on the order capture browser monitor that is sent to SSDCS for tokenization.
In an IBM Sterling Order administration deployment, the LDAP authentication can breathe implemented as a web service muster in opposition t the employee energetic directory. Which is a legitimate property for this LDAP implementation?
A. yfs.yfs protection Idap person
In a production environment, agent server JVM has crashed as a result of an out of a reminiscence mistake on the agent desktop. Agent server JVM is configured to sprint with 5 threads. at the time of the crash, 5 several data are being processed by way of the agent server JVM and 1707 greater information are latest in the non-persistent JMS queue to breathe processed Agent server JVM is re-all started after expanding the reminiscence.
Which commentary is true?
A. Agent will birth processing the 5+1707 facts; agent re-set off isn't required
B. Agent will birth processing the 5+1707 records; agent re-set off is required
C. Agent will birth processing the final 1707 facts; agent re-trigger is not required
D. Agent will birth processing the remaining 1707 facts; agent re-set off is required
complete Questions: 53
look at various number: C8010–250
vendor name: IBM
Cert identify: IBM certified IMPLEMENTATION expert
check name: IBM Sterling Order management V9.4, Implementation
professional website: http://testsexpert.co.uk
For extra particulars: http://testsexpert.co.uk/C8010-250.html
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With the announcement of its utility pushed Networking initiative, IBM hopes to provide a simplified potential for community administration--and a step within the course of positive QoS.IBM positions utility driven Networking as now not without rigor an initiative, however as a network coverage administration structure, which it continues is designed to noticeably in the reduction of the complexity of pile networking policies. With software driven Networking, massive Blue factors, network administrators can consolidate policy selections on the device management stage, inspite of the complexity or heterogeneity of their commercial enterprise networks, providing a sole interface for management in the commercial enterprise.
software driven Networking enforces QoS ensures by using permitting network administrators to control the efficiency and security of their community through assigning policies enforced on the application and community ranges. in this mannequin, network administrators can resolve to provide essential applications accurate precedence, while correspondingly downgrading the QoS of less crucial applications.Like many administration-oriented initiatives--such as the proposed lively directory from Microsoft--software pushed Networking is enabled through potential of a directory, during this case an "e-network" directory front-conclusion to IBM's DB2 database. in keeping with Bruce Dillon, a development manager of policy-based mostly community management with IBM's Networking Hardware Division, the e-community uses the habitual assistance model, which is a manner of referring to records objects hardware and clients total the way through a company. suggestions can breathe retrieved from the e-network directory by way of skill of the light-weight listing entry Protocol (LDAP).
but the power of software driven Networking, Dillon maintains, is that it takes lore of existing suggestions. "utility driven Networking takes capabilities of application configuration counsel that's already within the listing," he says. "With their presence in the cessation methods relish AS/400, the configuration counsel for the different programs already exists within the directory, and utility-driven networking is total about leveraging that counsel."in response to Sam Alunni, president of analysis enterprise Sterling research (Sterling, Mass.), IBM's application driven Networking initiative is but the first step in an touchstone manner to provide complete QoS management of total hardware gadgets--including server or mainframe CPUs--all the way through the enterprise.
"we'll locate that there's going to breathe some integration at the listing flat of the atmosphere of guidelines for company applications," Alunni says. "for example, there is an entire set of queue constructions interior a CPU that will furthermore breathe used to implement coverage as smartly. So when you set a coverage for a bunch of users that want entry to a economic utility, it can no longer best breathe the community that gets set up for the utility, however the CPU elements [utilization and processor time, for example,] as neatly."Alunni elements to moves on the a fraction of Cisco techniques (San Jose, Calif.) and Hewlett-Packard (Palo Alto, Calif.) as examples of other trade players who are already aligning themselves in a similar trend. "Cisco and HP are demonstrating this at this time," he suggests. "They've taken the HP inside CPU resource scheduling expertise and they've built-in it on the directory flat with the Cisco know-how."
ability level: basis repute: active
low-budget: $200 (shortest tune)
abstract:for people who're chargeable for planning, designing, setting up, configuring, customizing, troubleshooting, transferring expertise, and aiding IBM items, including Tivoli and Rational, among others.
initial necessities:counting on the song you choose, you occupy to circulate between one and two checks ($200 every) on the made of your alternative. working towards is purchasable but no longer required.
There are at the flash 39 tracks to elect from:Maximo Asset administration (v 6.2, 7.1, 7.5)Tivoli id manager (v 5.1)Tivoli Netcool/OMNIbus (v 7.three)Tivoli Netcool/impact (v 6.1)Tivoli Storage productiveness center (v four.2)Tivoli utilization and Accounting supervisor (v. 7.1)Tivoli exchange and Configuration administration Database (v 7.1.1)Tivoli service Request manager (v 7.2)Tivoli carrier Automation manager (v 7.2.1)Tivoli Asset administration for IT (v 7.2.1)Tivoli Endpoint supervisor (v 8.1, eight.2)Tivoli Composite utility supervisor for IT (v 7.1)Tivoli Composite utility manager for application Diagnostics (v 7.1)Tivoli Workload Scheduler (v 8.6)Tivoli Storage manager (v 6.1, 6.2, 6.3)Tivoli Storage supervisor Fastback (v 6.1.1)Tivoli utility Dependency Discovery manager (v 7.2)Tivoli access manager for e-company (v 6.1.1)Tivoli Monitoring ( v 6.2.2)Tivoli directory Server (v 6.3)Tivoli directory Integrator (v 7.1)Tivoli network supervisor IP edition ( v three.9)Tivoli Provisioning manager (v 18.104.22.168)Tivoli technique Automation Engine (v 7.5)Tivoli company carrier supervisor (v 6.1)doors (v 9)Rational Automation Middleware SolutionsRational RequisiteProRational Portfolio ManagerSterling Order administration (v 9.1)WebSphere process Server (v 6.2, 7.0)safety SiteProtector rig (v 2.0 SP 8.1)security network Intrusion Prevention device (v four.three)
carrying on with requirements:None certain
See total Ibm Certifications
seller's web page for this certification
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Another day, another pair IBM clouds. Today, the computing giant bolstered its seven-month-old Smarter Commerce initiative with fresh cloud traffic offerings incorporating technologies from Unica, Coremetrics and Sterling Commerce. IBM acquired these three companies last year for a total sum of about $2.5 billion.
The result is fresh IBM-branded “Commerce-as-a-Service” and social media marketing cloud services that meld Sterling’s supply chain know-how, Coremetrics web analytics and Unica’s marketing management technology with IBM’s middleware underpinnings.Advertisement
Previous to the IBM acquisition, the Coremetrics offerings were total cloud based, while the Unica and Sterling technologies were partially there. IBM took those technologies and best practices, tied them into its backend systems and optimized it total to sprint especially well on IBM Power7 hardware, said Craig Hayman, GM of IBM’s industry solutions effort.
What is net fresh to IBM’s cloud ecosystem is supply management, logistics management and payments technologies as well as social media tracking and Sterling’s cross-channel sales and customer integration technologies, Hayman said.
A commodious fraction of this push addresses the pressure many businesses feel to consume social media not only to promote their products and services but to monitor and track customer reaction to them, according to analyst Laurie McCabe, co-founder of the SMB Group.
IBM built out its software services portfolio for years to bombard what it sees as a $20 billion market.
In some cases, it’s playing enmesh up with innovative first movers relish Hubspot, which helps companies build in-bound marketing plans that incorporate material Facebook and Twitter chatter as fraction of an overall marketing strategy. The Unica acquisition helped fill that gap.
Clearly, IBM would bristle at the notion that it’s playing catchup. “We launched the Smarter Commerce initiative in March and [seven] months later we’ve done a lot. They are on a tear,” Hayman said.
The fresh Commerce-as-a Service entry offers cloud-based configuration, pricing and quoting capabilities to streamline a business’s “quote-to-cash” process that is now often ad hoc or bolted into existing ERP and supply chain management systems. IBM is trying to assume that sales tracking process into the Software-as-a-Service realm.
IBM and software rivals Oracle and SAP are total navigating the tricky straits between on-premises and cloud-based software world and relish most of these competitors, IBM is hedging its bets. The bulk of today’s offerings will furthermore breathe available for on-premises deployment.
Image courtesy of The Library of Congress.
June 14, 2011In today’s slow-growth economy, one where firms are under relentless pressure by shareholders and owners to slash costs, but one where the customers rule and their needs must breathe met to breathe kept loyal to retain their revenues, muster or contact centers need to find ways to boost productivity.
For insights and feasible solutions ContactCenterSolutions recently interviewed John Konczal, worldwide communications/media industry executive with Sterling Commerce, an IBM company. Here are the highlights:
ContactCenterSolutions: What trends are you seeing which are affecting contact center productivity both positive and negative, and what are the drivers?
JK: A positive trend they are seeing is the greater deployment and adoption of self-service capabilities, thereby enabling customers to manage basic sales and service transactions online, such as gaining access to troubleshooting guides or looking up an order status. This helps reduce the number of transactions the muster center needs to handle, thus helping multiply muster center productivity.
However, self-service has created a negative trend in muster center operations by creating uncongenial data and processes across customer interaction channels. As interaction channels occupy proliferated – muster center, web and mobile – businesses occupy struggled to ensure the same information and processes are made consistently available across total channels. For example, it's not uncommon to find a promotion represented differently across interaction channels. This negatively affects productivity when the muster center must try to process the customer's request for a promotion seen online but not made visible in the muster center.
ContactCenterSolutions: Briefly contour how does your solution(s) and which ones specifically directly boost contact center productivity? conclude you occupy any benchmark results or illustrative case studies?
JK: Sterling Commerce provides a multi-channel selling solution that ensures consistent sales information and process presentation across total customer interaction channels. With IBM Sterling Multi-Channel Selling, a traffic can define how promotions, offers, products and services are ordered across total of its customer interaction channels, while furthermore ensuring consistent information, processes and validations are performed across each channel. Furthermore, IBM Sterling Multi-Channel Selling uses guided selling and interaction capabilities to guide users of any type through finding the perquisite information to facilitate making a purchase decision. It then guides users to obtain the purchase while furthermore handling any intricate product configuration actions.
Here is one example. In the case of a large pay television company, IBM Sterling Multi-Channel Selling provided guided selling capabilities in its muster center and across other interaction channels. The solution helped this company reduce muster center processing times for fresh orders by greater than 30 percent.
ContactCenterSolutions: What fresh or enhanced solutions occupy you approach out with in the past year or will breathe rolling out this year that will multiply productivity and if so how?
JK: Key advancements in their technology will breathe the integration of customer analytics into customer interaction processes to drive improved decisions when representatives are handling customer requests. For example, by applying customer historical data during a customer interaction, they can target and personalize specific offers and promotions to customers. This helps to ameliorate muster center productivity by reducing the time it takes for a representative to find an offer that meets the customer's specific needs.
The application of real-time customer analytics furthermore can breathe used to ameliorate service processes. For example, by automatically recognizing the customer has repeatedly had the same service issue for a age of time, a muster center agent can consume the data to automatically recommend a resolution and course of action. Instead of the representative having to manually research the situation and resolve the course of action, the software can anatomize customer information in real-time and automate the recommendation process.
ContactCenterSolutions: What caveats if any are there in deploying your tools that if not properly installed or used could negatively impact other areas of contact center operations, for example, agent burnout and churn, legislative compliance?
JK: Their solution provides considerable flexibility in how a traffic can design and implement rules and processes for executing guided sales interactions across any interaction channel. With that flexibility is the responsibility to design sales processes with the users in mind. Adoption of any fresh system or process is usually damaged when the users occupy not had the occasion to contribute to the design of the system or process. So, if the users are not cozy with the design and they find the process too cumbersome or inflexible, they will not adopt it and productivity will fail. That is why they recommend that their clients assume plenary advantage of the flexibility of their solution and involve users in process design to facilitate rapid adoption of the fresh system and process.
ContactCenterSolutions: What are the best practices that you recommend in setting up and using your tools to boost productivity?
JK: To boost productivity, they recommend that their clients consider automation through integration. In a muster center, many decisions and actions require information access and determination validation through myriad traffic systems. In many businesses, users are required to manually access these systems to score information or validate a decision, which in turn, drags down productivity. We recommend their clients build in space an integration infrastructure where these external traffic systems can breathe seamlessly integrated with muster center systems and processes to automate information access and determination validation. Having this infrastructure in space enables us to design and implement processes that automate manual actions in the muster center and significantly boost muster center productivity.Brendan B. Read is ContactCenterSolutions’s Senior Contributing Editor. To read more of Brendan’s articles, gratify visit his columnist page.
Edited by Jennifer Russell
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Brocade [4 Certification Exam(s) ]
Business-Objects [11 Certification Exam(s) ]
Business-Tests [4 Certification Exam(s) ]
CA-Technologies [21 Certification Exam(s) ]
Certification-Board [10 Certification Exam(s) ]
Certiport [3 Certification Exam(s) ]
CheckPoint [41 Certification Exam(s) ]
CIDQ [1 Certification Exam(s) ]
CIPS [4 Certification Exam(s) ]
Cisco [318 Certification Exam(s) ]
Citrix [48 Certification Exam(s) ]
CIW [18 Certification Exam(s) ]
Cloudera [10 Certification Exam(s) ]
Cognos [19 Certification Exam(s) ]
College-Board [2 Certification Exam(s) ]
CompTIA [76 Certification Exam(s) ]
ComputerAssociates [6 Certification Exam(s) ]
Consultant [2 Certification Exam(s) ]
Counselor [4 Certification Exam(s) ]
CPP-Institue [2 Certification Exam(s) ]
CPP-Institute [1 Certification Exam(s) ]
CSP [1 Certification Exam(s) ]
CWNA [1 Certification Exam(s) ]
CWNP [13 Certification Exam(s) ]
Dassault [2 Certification Exam(s) ]
DELL [9 Certification Exam(s) ]
DMI [1 Certification Exam(s) ]
DRI [1 Certification Exam(s) ]
ECCouncil [21 Certification Exam(s) ]
ECDL [1 Certification Exam(s) ]
EMC [129 Certification Exam(s) ]
Enterasys [13 Certification Exam(s) ]
Ericsson [5 Certification Exam(s) ]
ESPA [1 Certification Exam(s) ]
Esri [2 Certification Exam(s) ]
ExamExpress [15 Certification Exam(s) ]
Exin [40 Certification Exam(s) ]
ExtremeNetworks [3 Certification Exam(s) ]
F5-Networks [20 Certification Exam(s) ]
FCTC [2 Certification Exam(s) ]
Filemaker [9 Certification Exam(s) ]
Financial [36 Certification Exam(s) ]
Food [4 Certification Exam(s) ]
Fortinet [13 Certification Exam(s) ]
Foundry [6 Certification Exam(s) ]
FSMTB [1 Certification Exam(s) ]
Fujitsu [2 Certification Exam(s) ]
GAQM [9 Certification Exam(s) ]
Genesys [4 Certification Exam(s) ]
GIAC [15 Certification Exam(s) ]
Google [4 Certification Exam(s) ]
GuidanceSoftware [2 Certification Exam(s) ]
H3C [1 Certification Exam(s) ]
HDI [9 Certification Exam(s) ]
Healthcare [3 Certification Exam(s) ]
HIPAA [2 Certification Exam(s) ]
Hitachi [30 Certification Exam(s) ]
Hortonworks [4 Certification Exam(s) ]
Hospitality [2 Certification Exam(s) ]
HP [750 Certification Exam(s) ]
HR [4 Certification Exam(s) ]
HRCI [1 Certification Exam(s) ]
Huawei [21 Certification Exam(s) ]
Hyperion [10 Certification Exam(s) ]
IAAP [1 Certification Exam(s) ]
IAHCSMM [1 Certification Exam(s) ]
IBM [1532 Certification Exam(s) ]
IBQH [1 Certification Exam(s) ]
ICAI [1 Certification Exam(s) ]
ICDL [6 Certification Exam(s) ]
IEEE [1 Certification Exam(s) ]
IELTS [1 Certification Exam(s) ]
IFPUG [1 Certification Exam(s) ]
IIA [3 Certification Exam(s) ]
IIBA [2 Certification Exam(s) ]
IISFA [1 Certification Exam(s) ]
Intel [2 Certification Exam(s) ]
IQN [1 Certification Exam(s) ]
IRS [1 Certification Exam(s) ]
ISA [1 Certification Exam(s) ]
ISACA [4 Certification Exam(s) ]
ISC2 [6 Certification Exam(s) ]
ISEB [24 Certification Exam(s) ]
Isilon [4 Certification Exam(s) ]
ISM [6 Certification Exam(s) ]
iSQI [7 Certification Exam(s) ]
ITEC [1 Certification Exam(s) ]
Juniper [64 Certification Exam(s) ]
LEED [1 Certification Exam(s) ]
Legato [5 Certification Exam(s) ]
Liferay [1 Certification Exam(s) ]
Logical-Operations [1 Certification Exam(s) ]
Lotus [66 Certification Exam(s) ]
LPI [24 Certification Exam(s) ]
LSI [3 Certification Exam(s) ]
Magento [3 Certification Exam(s) ]
Maintenance [2 Certification Exam(s) ]
McAfee [8 Certification Exam(s) ]
McData [3 Certification Exam(s) ]
Medical [69 Certification Exam(s) ]
Microsoft [374 Certification Exam(s) ]
Mile2 [3 Certification Exam(s) ]
Military [1 Certification Exam(s) ]
Misc [1 Certification Exam(s) ]
Motorola [7 Certification Exam(s) ]
mySQL [4 Certification Exam(s) ]
NBSTSA [1 Certification Exam(s) ]
NCEES [2 Certification Exam(s) ]
NCIDQ [1 Certification Exam(s) ]
NCLEX [2 Certification Exam(s) ]
Network-General [12 Certification Exam(s) ]
NetworkAppliance [39 Certification Exam(s) ]
NI [1 Certification Exam(s) ]
NIELIT [1 Certification Exam(s) ]
Nokia [6 Certification Exam(s) ]
Nortel [130 Certification Exam(s) ]
Novell [37 Certification Exam(s) ]
OMG [10 Certification Exam(s) ]
Oracle [279 Certification Exam(s) ]
P&C [2 Certification Exam(s) ]
Palo-Alto [4 Certification Exam(s) ]
PARCC [1 Certification Exam(s) ]
PayPal [1 Certification Exam(s) ]
Pegasystems [12 Certification Exam(s) ]
PEOPLECERT [4 Certification Exam(s) ]
PMI [15 Certification Exam(s) ]
Polycom [2 Certification Exam(s) ]
PostgreSQL-CE [1 Certification Exam(s) ]
Prince2 [6 Certification Exam(s) ]
PRMIA [1 Certification Exam(s) ]
PsychCorp [1 Certification Exam(s) ]
PTCB [2 Certification Exam(s) ]
QAI [1 Certification Exam(s) ]
QlikView [1 Certification Exam(s) ]
Quality-Assurance [7 Certification Exam(s) ]
RACC [1 Certification Exam(s) ]
Real-Estate [1 Certification Exam(s) ]
RedHat [8 Certification Exam(s) ]
RES [5 Certification Exam(s) ]
Riverbed [8 Certification Exam(s) ]
RSA [15 Certification Exam(s) ]
Sair [8 Certification Exam(s) ]
Salesforce [5 Certification Exam(s) ]
SANS [1 Certification Exam(s) ]
SAP [98 Certification Exam(s) ]
SASInstitute [15 Certification Exam(s) ]
SAT [1 Certification Exam(s) ]
SCO [10 Certification Exam(s) ]
SCP [6 Certification Exam(s) ]
SDI [3 Certification Exam(s) ]
See-Beyond [1 Certification Exam(s) ]
Siemens [1 Certification Exam(s) ]
Snia [7 Certification Exam(s) ]
SOA [15 Certification Exam(s) ]
Social-Work-Board [4 Certification Exam(s) ]
SpringSource [1 Certification Exam(s) ]
SUN [63 Certification Exam(s) ]
SUSE [1 Certification Exam(s) ]
Sybase [17 Certification Exam(s) ]
Symantec [134 Certification Exam(s) ]
Teacher-Certification [4 Certification Exam(s) ]
The-Open-Group [8 Certification Exam(s) ]
TIA [3 Certification Exam(s) ]
Tibco [18 Certification Exam(s) ]
Trainers [3 Certification Exam(s) ]
Trend [1 Certification Exam(s) ]
TruSecure [1 Certification Exam(s) ]
USMLE [1 Certification Exam(s) ]
VCE [6 Certification Exam(s) ]
Veeam [2 Certification Exam(s) ]
Veritas [33 Certification Exam(s) ]
Vmware [58 Certification Exam(s) ]
Wonderlic [2 Certification Exam(s) ]
Worldatwork [2 Certification Exam(s) ]
XML-Master [3 Certification Exam(s) ]
Zend [6 Certification Exam(s) ]
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